TRAVEL AGENCY REVIEWS CORAL TRAVEL ТУРАГЕНТСТВО
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I chose the tour myself on the site. Booked and missed online. The only question to the travel agent was about covid certificates. Is a Ukrainian vaccination certificate enough to enter the country and did other tourists have problems with entry? I was told "oh, we don't know". As a result, they did a test for reinsurance, but it turned out that the certificate was enough. →
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I didn’t know them before, I saw them on vacation.com, saw their data and contacted them, and only then I bought my tour to Egypt through them. Very good quality girls. Served quickly. →
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There is no respect for the agency. Managers specifically advised on the delivery of food, read the information. So, we were dominated by everything. We did not have any delays and transfers of flights. →
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Guide in Egypt (Ismail) - was supposed to come to the meeting at 13.30. We waited for 1 hour and 20 minutes. We called Lviv in about 30 minutes and advised us to apply for a recess and they will help find a guide. The hotel turned out to be a corner with information about all travel agencies and helped us find our guide, who was justified by the fact that he was not told about us, the city, which is offered to all tourists - what we consider fools offended the most. →
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It was good in the agency, everything was just right. The flight was good, no problem. →
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We decided to organize a tour to Bulgaria with Coral travel. Organized our trip at first glance "responsible" manager Karina. Before arriving at the hotel everything was perfect, but after arriving at the hotel it turned out that the "responsible" Karina did not book rooms for 5 people, and the hotel told us there are no free rooms and we will not be accommodated. →
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We chose the company by chance, I liked the hotel, which was chosen independently, this hotel was offered by this travel agency. Contacting a travel agency hotel changed on their recommendation and were satisfied. Manager Julia very respectfully took into account our wishes, promptly offered other options. We clarified and took into account everything many times. →
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There were no problems with paperwork. Coral staff is good, answered all questions. The hotel is exactly as described to us. The flights also went well. →
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Responded promptly and paid correctly. The information was thrown off both by mail and by mail provided all the documents →
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