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Date of purchase: 02 may 2012 Written: 12 july 2012 |
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Travel agency: Турменю (Kyiv) Service type: пакетный тур |
In early May, we purchased a 12-day tour for 6 people (2 families) to Montenegro from the Turmenyu travel agency from 07/10 to 07/22/2012 using the early booking system. Received 08.07 vouchers, insurance, route sheets. On July 9, we packed our bags, and at about 10 pm our agent calls and informs us that the flight to Tivat is canceled for tomorrow! We are from Kiev, and our friends at that time were traveling to Kyiv airport by train. What to write about a nervous shock, about a disrupted vacation. None of us have the ability to shift the timing of the vacation. Probably, we need to be glad that the next day in the evening, we got back part of the money for the tours, withholding 713 hryvnia from the family, allegedly for the airport tax! Indeed, the thieves' business is to take money from people, use it for two and a half months, and also keep part of it for yourself! Probably, the leaders of the company think that our money and deception of people will do them good. They learned from the airline that flights on Tuesdays and Sundays were canceled, and tours to "Turmen" continue to be sold!!!