Турфирма ТАтур

TRAVEL AGENCY REVIEWS ТАТУР

Choose office Dnipro - ул. Я. Самарского, 5 (No reviews) Donetsk - проспект Богдана Хмельницкого, 85 (No reviews) Lviv - вул Героїв УПА, 72, корп. 1, вхід з вул. Смаль-Стоцького,15 (2 reviews) Kyiv - ул. Воровского 31а, оф 28 (m. Golden Gate) (18 reviews)

According to a representative of the travel agency Parus, they have not been able to receive a refund from the Tatur company for a failed trip for more than a month. The bus tour of Europe "Legends of Kings" was booked on December 10 last year and paid in full on the same day. After 10 days, the tour operator notified the agency about the cancellation of the trip, as the required number of participants was not reached. →

Dear tourists and colleagues! And also to everyone who is interested. I declare with full responsibility that the tour operator Tatur, headed by its leaders Evgeny Tatur and Vasily Fanok, is not worthy of trust! 25. 11. 2014 our company booked the tour "Tales of Western Europe" for the Christmas arrival in the amount of 6560.00 UAH. We have paid the bill in full. →

We went on a tour "Weekend in Germany". The tour is good, the hotel in Berlin is good, but. Unfortunately, WiFi was paid in it. The group leader had no idea about the Tropical Islands Water Park, the trip to which was announced in the program. She herself was not there, but she made anti-advertising, saying that naked old Germans go there and she does not recommend anyone to go there. →

So, in July last year, my wife and I went on this tour. All in order: Pros: The head of the group, Alexander Shvidkoy, gave excellent information, solved a rather complicated problem together with the drivers (after Vienna, my temperature soared to almost 39 degrees, they made an unplanned stop, and something happened to another tourist in the same Vienna, and they went to clinic. →

Just returned from the tour "Introducing Paris" (departure 03. 01. 2014). Impressions from the organization of the tour-HORRIBLE!!! And first of all - this is the guide Yulia Faichuk. We go on trips abroad quite often, but I have never seen such unprofessionalism. What is worth the mere fact that she lost tourists twice: in Berlin and in Paris. Moreover, my husband and I waited for her for 2 hours but did not wait for her or her call, and as a result, we missed the boat trip along Senna, for which we paid in advance! There was no organization on the tour, the guide was constantly late to the meeting point. →

I went with this company on a tour "Netherlands, you are beautiful!" from 10/13/2013. The visa was opened on time, which was promised, the passports were in hand during the trip. The attendant, drivers, guides were all very professional and pleasant. I really liked the tour, the impressions are only good. Before the trip, I read negative reviews, there were experiences, but I tuned in to the fact that with us - EVERYTHING WILL BE WELL, and really everything was great! even at the borders in both directions stood a record short time) So I strongly recommend contacting this company and good mood before the trip!. →

The organization of the tour, the selection of guides on the ground (especially Switzerland), the hotels and their location are very good. Accompanying Alexander Shvidkoy - 2 more points should be added for him. With a difficult group (both travel lovers and shopping lovers), all issues were resolved quickly. →

I returned from Greece. I visited the Olympic Riviera from TATURA. HORROR!!! Who is going to cancel my advice. !!!And driving for 26 hours with one driver. Problems at the border due to visa. And upon arrival, not the hotel from the picture is waiting for you, but a bungalow opposite with a view of it. No one met. To say that disappointed is to say nothing! !!Do you want to feel like illegal immigrants with a visa of unknown origin, because of which there are problems at almost every checkpoint of the border and twisted for a day and a half in a bus????This is your vacation. →

Until now, I have not waited for an apology and explanation regarding my written complaint, handed over by courier on January 24th. 2012 representative of the travel agency TAtur gr. Golovchenko in the firm's office. In essence, the complaint: when boarding a bus in Lviv on 29 Dec. 2012 I was not on the lists, there was no passport. It turned out that the guide of the second group, Vitya, was calmly going to Kovel with my passport in his pocket. →

Yesterday we returned from the tour "White Nights of St. Petersburg". We were very pleased with the trip - a lot of positive emotions, impressions! And the organization of the tour itself is wonderful! We are very grateful to our guide Vladimir Yaremenko! There was not a single misunderstanding during the entire holiday! Thank you TAtur! →