Terrible tour organization

Just returned from the tour "Introducing Paris" (departure 03. 01. 2014). Impressions from the organization of the tour-HORRIBLE!!! And first of all - this is the guide Yulia Faichuk. We go on trips abroad quite often, but I have never seen such unprofessionalism. What is worth the mere fact that she lost tourists twice: in Berlin and in Paris. Moreover, my husband and I waited for her for 2 hours but did not wait for her or her call, and as a result, we missed the boat trip along Senna, for which we paid in advance! There was no organization on the tour, the guide was constantly late to the meeting point. Excursions to Versailles (provided by the program) we did not wait, because it was scheduled for Monday, and on Monday Versailles DOES NOT WORK, about which I and other tourists have repeatedly warned the company's employees and, in particular, Yulia Faichuk. At the end of the trip, I was stunned by the fact that the guide did not want to let tourists off the bus who did not pay for an optional excursion to Weimar, but wanted to explore the city on their own. As a result, on the way back, before distributing questionnaires to tourists with reviews about the tour, the guide persuaded a group of young girls to write a review in her support, arguing that it was necessary to block the “negativity” that tourists would leave in reviews (and there were many). That is, she made sure. The disadvantages of this tour and this guide can be listed for a long time, but the above seems to me enough to draw a conclusion about the trip, the guide and the tour operator as a whole. I would not recommend anyone to use this tour operator.

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