Author:
Date of purchase: 03 september 2012 Written: 12 september 2012 |
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Travel agency: САМ (Kharkiv) Service type: другие услуги |
I heard a lot about the tour operator "SAM". I considered them leading figures in the tourist business, and a model for others. But when I called on the phone in order to find out tours to the Crimea (before that, I could not understand the prices on the site), I was surprised at the attitude towards a potential buyer .
The young man offered to come to the office, and when I tried to find out by phone, he said that I would find everything on the site. everything is fine with him). I started to open everything with him, he freaks out. In short, the desire to contact this company has disappeared. Respectfully talk with customers, even on the phone they teach even in small travel agencies.