TRAVEL AGENCY REVIEWS КОМПАС ТУРОПЕРАТОР
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All at once clearly, without intrusiveness →
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To all complaints about the hotel they say: what do you want, buying a hotel 3 days before departure, buying a hotel for that kind of money, buying a hotel according to Fortuna, our tourists do not sit in hotels and buy vouchers 2-3 times more expensive than in street agencies. No tour service. On the excursion, where the excursion service was agreed in Russian, Bulgarians were thrown into the group of tourists with service in Bulgarian - just a buzz. →
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My husband and I flew with this tour operator to Turkey. Everywhere met, worried and always helped. The hotel had a very good guide. We were satisfied →
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The reaction of the tour operator LLC "GTO" tm Kompas (Kyiv, Geroev Stalingrada ave 26-a) is slow, they only unsubscribe, but in fact they do not solve anything, and even at the last moment they were confronted with the fact that the flight was postponed much earlier in time ( and this is a regular flight), scammers !!! The same tour could have been →
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We had a rest with TPG, and made out everything through the Compass. Service in the office was poor. For a long time they could not confirm the tour for me, even though I myself came with my tour, and they offered me something of their own. They only needed to document, submit an application, and they began to play for time, offering their options. Then it was not confirmed there for a long time, there were two weeks of hassle. →
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A few days before the tour, she was admitted to the hospital. Reported to the trooper. They demanded a certificate and promised to solve the problem. They sold our tour, as evidenced by the lack of free rooms in the hotel and seats on the plane. But we are not going to return the money. Numerous appeals refer to supposedly 100 percent fines from the hotel and the airline. →
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More than once they wrote, called and asked to solve our problem with changing the departure date, to change the bedbug in which they settled us, but something to do ... they just kicked us off, and if you are even 5 minutes late for registration, they will send you money they won’t return and they won’t put you on the next rail, goodbye $ 250 - KOMPAS suffocate !!! NEVER AND NO ONE from my acquaintances will choose this tour operator again, I will write everywhere to strangle your development. →
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At the moment, on 10/07/2018, about 20 tourists are not accommodated in their hotels, they were placed at the reception at the My Home Sky 4 * hotel and they threaten to throw them out into the street if they are not satisfied, is this a normal service? Turkish hosts at the hotel say that the Kyiv office has stopped paying for their reservations, and →
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They work quickly, in terms of selecting a tour according to wishes, dates and other preferences, BUT as soon as they paid for the ticket (7 nights 8 days), it immediately "unexpectedly" turned out that the flight was postponed. Accordingly, we arrive not in the evening but the next day in the morning. We were also unpleasantly surprised with the departure . →
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Clipper Hotel 2* Lloret de Mar, Costa Brava is not suitable for families (with children). Hotel photos do not correspond to the actual state of the hotel and positive reviews, including those on Booking.com Groups of young people come to the hotel (sometimes even "without a roof"), sleep during the day, celebrate at night, screaming, drinking and drug addiction. →
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