Турфирма Каталея

TRAVEL AGENCY REVIEWS КАТАЛЕЯ

Many thanks to the manager of the Kataleya travel agency for the excellent service and the chic selection of the tour, and to the hotel for the good-natured welcome and a great vacation. Family vacation at Novotel Palm in December. There were three of us - my wife and I and a child of 7 years. We arrived at 8 in the morning, we were settled at about 9-30, and instead of a standard room, they settled us in a family room with a separate children's room. →

In early March, in Kataleya, we were picked up a ticket for the whole family to Egypt, they wanted to go to a hotel where there is good food, short piers and, most importantly, a hotel on the first line. We rested at the Dreams Beach 5-star hotel, very well, organized a transfer, took it almost from home. I really liked the fact that we had an online check-in for a flight at the airport so that we would not stand in line and upon arrival at the airport we already knew our seats on the plane. →

This company is located next to my house. We turned to see the prices for last-minute tours to Egypt. The price at the counter was very tempting and we decided to go to rest. First time in Egypt. Prior to that, rested in Turkey and Bulgaria. The manager who met us was friendly and offered several options. We looked at the photo. The manager recommended from the ones we liked the Siren Grand Hotel 5 *. →

A TERRIBLE travel agency has no respect for people. I ordered a ticket for 3 to the Iron Port and asked that the places be nearby, as a result, the places were scattered around the entire bus. 21.00. When we arrived, we waited for the room to be settled for 2 hours on the street, because of which the child caught a cold and got sick. We drove there at night for 10 hours back in the afternoon for 12. →

It's hard to find a worse tour company. Terrible buses of the 90s, air conditioners work through one, the distance between the seats is worse than in minibuses. We went to Kirillovka with a child, called in advance and asked for a place in the first half of the bus, we were assured that everything would be fine and the place would be left for us. As a result, we are seated on the penultimate row, and in the first half sit all those who go to the camp sites, with whom the agreement is with Kataleya. →

Used the services of this company as a carrier and were extremely dissatisfied! very incompetent employee NATALIA!!!! how to take money for travel in both directions so she’s right there, but when a problem arises, hangs up, sorry, I’m busy, etc. She doesn’t have lists, everything is with the driver, she’s about nothing not in the know, although the driver said that the lists were given to him ready-made who was sitting where and his task was to bring us alive and healthy. →

If you want to spoil the impression of a vacation at sea - you are here. Terrible transportation organization. Administrator Natalia has no idea how to organize a trip. We ordered seats in front of the bus a month in advance (children get sick), but they put us in the back on both sides, although we were assured the day before departure that we would sit right behind the driver. →

Promises are not true. They require prepayment and payment when boarding the bus without any documents on payment. As a result, there are NO places in the boarding house, they settled in conditions worse than those stipulated. Nobody is responsible for anything. I DO NOT RECOMMEND!!!!!!!! Where are the law enforcement agencies looking? Why is this allowed? Link http://cataleya. →