I do not advise anyone

We booked a tour to Lviv for May 6-8, 2017 in two weeks. I went to their office in Arsenalnaya Kiev. I paid 100% immediately. while I was waiting in the office for my manager Yulia to be free, they called and another manager reassured one of the clients on the phone for a long time and promised that my manager would call back and resolve their issue.

I didn’t wait for the program and tickets and started calling. It was very difficult to get through. Then they said that Yulia would call me back within an hour. 2 hours passed. Yulia called me back and said that she was very sorry. But our tour was canceled. Because the hotel in Lviv refused to stay. I was speechless. My husband and I were really looking forward to this trip. baby for 2 days. put things together and here on you (

They then returned the money quickly. But the weekend was ruined. There is only one conclusion - if you want to ruin your weekend, vacation, etc., contact the travel agency "rest for all 100".

I think that the manager Yulia didn’t finish it and simply forgot about us or didn’t pay for the hotel in Lviv on time. She reassured me that we are not the only ones. On the website of this company. measures. then the workers would be more attentive

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