Everything was bad

A disgusting travel agency that I will never contact again, nor recommend to my friends or even my enemies. At first everything was very even nothing. Within a month, we booked two tours to Western Ukraine (Lviv, Kamenetz-Podolsky, Khotyn, etc.) by phone for May 2016, the next day we paid the full amount and signed the contract. On this, in fact, the positive emotions ended and the twitching began. We received train tickets the day before the trip (although they promised three days in advance), but this is still tolerable, there were holidays, everything can be understood. They barely asked for an infolist by e-mail (damn, is it really so difficult to send a piece of paper to the post office ?!) But the apogee of our trip was that upon arrival in Lviv, it turned out that there were no places for an excursion to Kamianets-Podilskyi. The representative of the host TA in Lviv (a young girl no more than 18 years old), turning pale from nervous overexertion, offered us to replace the CP with tours in Transcarpathia, but there was nothing suitable for us. Also, there was some garbage with the hotel room, either they didn’t book it, or something else. After an hour of hassle, our issue, thank God, was resolved. But by no means the competence of our tour operators. It’s just that one couple at the last moment refused to go to the CP (we learned about this only on the day of the tour itself from the guide, although we were told for a long time that the girl just looked at the wrong lists).

In general, it was very unpleasant and there was a feeling that we were stupidly stabbed.

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