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Турфирма Веди Тургрупп Украина

http://veditour.com.ua
Kyiv ул. Воровского, 19, офис 1 (код 269) (m. Golden Gate)
(044) 5458585, (044) 2211234
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Travel agency rating:
4.3

TRAVEL AGENCY REVIEWS ВЕДИ ТУРГРУПП УКРАИНА



Unprofessional and rude customer service

traveled  5 years ago
Travel agency assessment:
3.0

Went with Vedi Tour for the first and last time. Extremely unprofessional and rude customer service. I ordered four excursions in Kyiv, including Chesky Krumlov and Gluboka Castle over the Vltava. In the voucher this excursion was registered for October 29th. We went with my daughter, looked at the photos in advance, tuned in. When the bus left, I was shocked when the guide announced that instead of Glubok over the Vltava we were going to Orlik Castle. →



I would like to correct my negative review.

traveled  11 years ago
Travel agency assessment:
9.0

Earlier, I left my negative review about the travel agency due to a misunderstanding that arose through the fault of the guide. Since it cannot be corrected, I will simply write a continuation of the story. Thanks for the prompt response, the guide apologized and the incident was settled, as it turned out, this guide was provided by the host, and not LEAD Tourgroup, so we will attribute it to the human factor. →



Worse than ever

traveled  11 years ago
Travel agency assessment:
1.0

I bought a tour for my mother - Romeo and Juliet in Italy through travel agency X, tour operator VEDITUR UKRAINE. There is a confirmation that indicates the type of food HB, mom is on a trip right now. Today, the guide made a scandal to her and refused to provide dinner, saying that only breakfast is indicated in their contract. And she said "thank you for eating my dinners all week. →





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