Author:
Date of purchase: 14 june 2013 Written: 28 june 2013 |
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Travel agency: Веди Тургрупп Украина (Kyiv) Service type: экскурсионный тур |
I bought a tour for my mother - Romeo and Juliet in Italy through travel agency X, tour operator VEDITUR UKRAINE. There is a confirmation that indicates the type of food HB, mom is on a trip right now. Today, the guide made a scandal to her and refused to provide dinner, saying that only breakfast is indicated in their contract. And she said "thank you for eating my dinners all week." If I don’t resolve the situation by tomorrow, they won’t serve dinner. How to resolve it if the day of the constitution and no one works is also incomprehensible. For a spoiled vacation, I am guaranteed to apply to the consumer protection society for this wonderful company and I will try so that the guide does not work there anymore !!!