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- Анна-Тур
Турфирма Анна-Тур
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Travel agency rating:
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Dnipro ж/м Тополь-2, д. 28 корп. 7 
(056) 7763951
TRAVEL AGENCY REVIEWS АННА-ТУР
We drove from Schastlivtsevo on 19.07., car number 1512, the driver Sergey is a boorish man who transferred the manner of communication with clients from the 90s or some other places not so remote, and the situation was as follows: he showed himself on the day of departure, from the Left We were alone on the banks of the Dnieper; Further return from the sea: we went to the highway with bags in the heat, we were late for 10-15 minutes, drove up, we approached the car, but the driver did not react and continued to sit in the car and ignored, I lightly knocked on the back door, to make it clear that we are waiting for him, what he went out to and began to be rude and rude and began to arrange a showdown - let's go out and talk about something else, I was dumbfounded by such a service and attitude towards customers, we were indignant, but without swearing and obscenities, in the end I agreed to go out with him to talk, but in the presence of the camera, to which he refused The next day, I called Anna-Tour to tell about the driver’s behavior, to which they replied that they had no relation and influence on the driver and that it was necessary to deal with him on the spot - like you need to lower yourself to his level and hammer an arrow like in 90- e????? In general, I categorically do not advise Anna-Tour - if they cannot even influence such a situation, then it’s even scary to imagine if an accident, etc. →
Does not match advertised services. Children were given a 10% discount instead of 20% as on the site. We drove in 38 degree heat without air conditioning. Either the driver was saving money, or they deliberately deceived him by giving false information about transportation. We do not recommend →
We contacted a travel agency to organize transportation to Berdyansk and back. When ordering, the manager answered politely. We made reservations there and back. Due to a change in circumstances, there was no need to travel to Berdyansk, which was reported to the travel agency in advance. At the same time, they asked to leave the opportunity to return with the company back from Beryansk, to which the manager responded with rudeness. → |
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