Question about hotel Stella Di Mare Dubai Marina Hotel 5*

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In what hour will the deposit be returned? Since we were in the hotel from 10/01/2019 to 10/09/2019, but so far we have not returned 300 derms of deposit! Today is November 9, 2019
In what hour will the deposit be returned? Since we were in the hotel from 10/01/2019 to 10/09/2019, but so far we have not returned 300 derms of deposit! Today is November 9, 2019
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6 subscribers  • asked 2019-11-095 years ago
Answers  •  5
аватар veritasana
Usually at check-out and return the deposit if everything is OK
аватар Anetka-gan
write to the hotel and remind and ask for a copy of the transaction
up to 30 working days maybe, but usually fast return
аватар klichko
Only cash will be refunded upon departure. The card can be delayed up to 2 months. Therefore, only cash on deposit
аватар veritasana
Ta yes, only cash I deposit...
аватар Nasty_a
Strange, usually within a month everything is returned. Better write to the hotel and ask.
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