Нам не повезло! We're out of luck!

Either a mess (in terms of guest accommodation and booking confirmation) in this particular hotel, or a mess in this whole country! I chose a hotel with rooms where at least there is a window to the street, the superior confirmed the reservation with a window. We arrived (12 hours) at the hotel they said it was being renovated and three families were taken to another Palma Beach hotel (it is better than 3 stars), after 6 nights they brought us back and STARTED! We all had a reservation for a superior and we are all offered a standard with a window into the shaft, two of us settled in front of us with a paid standard. but they were settled in superior. Dismantling began, calling up the guide, etc. for the whole day, as a result, they reported that the next day 2 deluxe suites would be free and for an additional fee we could check in there, now a fight has begun between Russian three families for 2 rooms and for an ADDITIONAL fee (5 dollars a day). Apparently the hotel confirms all the more expensive rooms, and settles in cheap ones, they have only 4 superior, 4 deluxe, and 12 standards. Maybe "lucky"also with a construction site that travels around the clock.