Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
4.0
Cleanliness:
10.0
Food:
8.0
Amenities:
7.0
I will write my review point by point, because there were big pluses and big minuses, everything else is closely interconnected with the mentality of the country, people. So good:
1. The territory is amazing. Design, shade of mango trees, coconut trees, and lots of flowers and greenery - not every hotel can boast of this.
2. Service in the restaurant (if the menu is for money) - I liked it very much.
3. Rooms for three stars are sooo decent. In mine there was a refrigerator and a hair dryer, and a safe, and a TV, and a balcony, and a lot of space, the furniture was good, order, cleanliness, in general, excellent.
4. The hotel has excellent breakfasts (which are on a tour if you take BB).
5. Very good beach, there is security, you can walk to the "yellow" river. The only thing is that there are no umbrellas, but there is a shade of coconut trees, and this is even better and more interesting.
6. There is Internet access
7. An excellent swimming pool where you can always swim, even late at night.
Now for the big cons:
1. NOBODY speaks English, not even at the reception. It's almost impossible to explain anything. However, like everywhere else, no one knows English))
2. There is no concept of service, as it should be. They still don't know anything. If they come to clean up the room at the wrong time, then no one will postpone this event for five minutes, or for how long, they will still clean it.
3. Still, money and things disappear in the hotel. In our race, a very large amount of money was stolen from one tourist FROM THE SAFE! ! And someone else has a cell phone.
4. Not a polite attitude towards guests. The Vietnamese are very different from the Thais. Those are more developed, more serious, more "vital" and understanding. The Vietnamese are savages against their background, and closer to our foreign guests, for example, to the Tajiks))) Therefore, I often observed a picture of mockery of tourists, mimicry, and this all happened on the part of the service staff, both the restaurant staff and the one on territory and what serves the rooms.
5. There is no understanding of what service is, as such, what it is for, what a tourist is, why all this is needed at all. And such a remark can be attributed not only to the hotel itself, but also to Vietnam in general.
6. In the SPA salon on the territory of the hotel, massages are also offered, but the cost is too high. Moreover, ordering one type of massage, you run the risk of getting a slightly different one, and without your consent, it looks like an offer, a hint. Pretty gross I would say. Indeed, as mentioned above, girls will do the best massage right on the beach. It will be a quality normal Vietnamese massage.
7. Upon departure, check out from the hotel, a theater will begin to take place, a real performance. A girl will come who MUST HAVE all the data, who and how many people lived in the room. But of course, she will not have this information, it is necessary. And with you, she will begin to walk around and look out so funny and carefully for what you can finally take money for, that you are amazed. Knowing in fact that one person lived in the room, he will forcefully show in his own language that there must be two things, and you owe money. Those. if they managed to run after her, and she couldn’t hide anything herself or something, so that later she could say that it was gone, she would simply begin to point out that there was one here, but there should be two. And if a person cannot prove, neither verbally, nor in any way, then the calculation is on that. And if it can, then it will be pretended that they accidentally made a mistake, ah yay. If you saw the procedure for leaving the hotel, what happened at the reception at night, you probably would not want to stay at the hotel. There was a terrible scandal, representatives at the reception tried in every possible way to finally take at least some money from tourists, and if it didn’t work out, they simply retreated. The howl was terrible. Showed the unfortunate tourists everything that is possible and impossible.
8. And the most unpleasant - when you check in, they will take away your passport along with a voucher, and put it quietly on a shelf next to the reception desk. These documents are not stored in any safes anywhere. They are quite calmly lying around in piles behind the backs of administrators. And if one of them leaves, then you can calmly go there and take whatever you want, you want one passport, you want a pack. Only here is how legitimate it is to take away passports from tourists, because this is the most important document - a big question. And, in principle, a case. Why no one writes about this is beyond me. In any case, in no country, and in no hotel, has anyone ever demanded that I leave my passport at the reception for free access.
So, the second time I would not choose this hotel, of course, as well as Vietnam itself for a trip. BUT despite the disadvantages, no one robbed me, I had a great rest, took a bunch of wonderful photos on the beautiful territory of the hotel, had a great rest in my room, enjoyed the coolness of the air conditioner. Went for breakfast like everyone else, and ate with pleasure. I ate my favorite seafood and fruits, just suuuper! I sunbathed, swam, bought a lot of beautiful things, souvenirs and gifts, and returned home satisfied. Why not rest! What a rest, just a fairy tale! And it is true. Traveling is always beautiful, and all these pluses and minuses are all nonsense. The main thing is to be able to bring health and good mood from the trip! I wish you all wonderful trips ; -)
1. The territory is amazing. Design, shade of mango trees, coconut trees, and lots of flowers and greenery - not every hotel can boast of this.
2. Service in the restaurant (if the menu is for money) - I liked it very much.
3. Rooms for three stars are sooo decent. In mine there was a refrigerator and a hair dryer, and a safe, and a TV, and a balcony, and a lot of space, the furniture was good, order, cleanliness, in general, excellent.
4. The hotel has excellent breakfasts (which are on a tour if you take BB).
5. Very good beach, there is security, you can walk to the "yellow" river. The only thing is that there are no umbrellas, but there is a shade of coconut trees, and this is even better and more interesting.
6. There is Internet access
7. An excellent swimming pool where you can always swim, even late at night.
Now for the big cons:
1. NOBODY speaks English, not even at the reception. It's almost impossible to explain anything. However, like everywhere else, no one knows English))
2. There is no concept of service, as it should be. They still don't know anything. If they come to clean up the room at the wrong time, then no one will postpone this event for five minutes, or for how long, they will still clean it.
3. Still, money and things disappear in the hotel. In our race, a very large amount of money was stolen from one tourist FROM THE SAFE! ! And someone else has a cell phone.
4. Not a polite attitude towards guests. The Vietnamese are very different from the Thais. Those are more developed, more serious, more "vital" and understanding. The Vietnamese are savages against their background, and closer to our foreign guests, for example, to the Tajiks))) Therefore, I often observed a picture of mockery of tourists, mimicry, and this all happened on the part of the service staff, both the restaurant staff and the one on territory and what serves the rooms.
5. There is no understanding of what service is, as such, what it is for, what a tourist is, why all this is needed at all. And such a remark can be attributed not only to the hotel itself, but also to Vietnam in general.
6. In the SPA salon on the territory of the hotel, massages are also offered, but the cost is too high. Moreover, ordering one type of massage, you run the risk of getting a slightly different one, and without your consent, it looks like an offer, a hint. Pretty gross I would say. Indeed, as mentioned above, girls will do the best massage right on the beach. It will be a quality normal Vietnamese massage.
7. Upon departure, check out from the hotel, a theater will begin to take place, a real performance. A girl will come who MUST HAVE all the data, who and how many people lived in the room. But of course, she will not have this information, it is necessary. And with you, she will begin to walk around and look out so funny and carefully for what you can finally take money for, that you are amazed. Knowing in fact that one person lived in the room, he will forcefully show in his own language that there must be two things, and you owe money. Those. if they managed to run after her, and she couldn’t hide anything herself or something, so that later she could say that it was gone, she would simply begin to point out that there was one here, but there should be two. And if a person cannot prove, neither verbally, nor in any way, then the calculation is on that. And if it can, then it will be pretended that they accidentally made a mistake, ah yay. If you saw the procedure for leaving the hotel, what happened at the reception at night, you probably would not want to stay at the hotel. There was a terrible scandal, representatives at the reception tried in every possible way to finally take at least some money from tourists, and if it didn’t work out, they simply retreated. The howl was terrible. Showed the unfortunate tourists everything that is possible and impossible.
8. And the most unpleasant - when you check in, they will take away your passport along with a voucher, and put it quietly on a shelf next to the reception desk. These documents are not stored in any safes anywhere. They are quite calmly lying around in piles behind the backs of administrators. And if one of them leaves, then you can calmly go there and take whatever you want, you want one passport, you want a pack. Only here is how legitimate it is to take away passports from tourists, because this is the most important document - a big question. And, in principle, a case. Why no one writes about this is beyond me. In any case, in no country, and in no hotel, has anyone ever demanded that I leave my passport at the reception for free access.
So, the second time I would not choose this hotel, of course, as well as Vietnam itself for a trip. BUT despite the disadvantages, no one robbed me, I had a great rest, took a bunch of wonderful photos on the beautiful territory of the hotel, had a great rest in my room, enjoyed the coolness of the air conditioner. Went for breakfast like everyone else, and ate with pleasure. I ate my favorite seafood and fruits, just suuuper! I sunbathed, swam, bought a lot of beautiful things, souvenirs and gifts, and returned home satisfied. Why not rest! What a rest, just a fairy tale! And it is true. Traveling is always beautiful, and all these pluses and minuses are all nonsense. The main thing is to be able to bring health and good mood from the trip! I wish you all wonderful trips ; -)
Translated automatically from Russian. View original
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