Pay for "Junior" - get "Economy-minus"

Written: 7 september 2017
Travel time: 22 — 25 august 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 8.0
DIRTY NUMBER
They gave the keys to room №2 (located near the staff room, the front door to the hotel building and the reception area). We immediately said that we were not satisfied with the number, the administrator replied that: "There are no others, I can not do anything. " She turned and left, leaving us in the hallway and the room keys at the door.
Basic: Dirty, cold, dark, spiders were chased in the bathroom (it was disgusting to take a shower, in fact we tried not to do it).
From the little things:
- from 7.00 am to 23.00 listen to everyone who enters / exits the hotel building, which rises to the upper floors, all the work of staff (washing dishes, disassembly, etc. );
- beds were even covered with a blanket;
- lighting as in the basement (barely shining one light bulb from under the matte shade);
- broken and worn furniture (bedside tables, doors, floor);
- curtains do not close completely (passing by could admire our spoiled rest);

- the first window is deaf, the second overlooks the gazebo with barbecue.
Dining room
The main thing: we haven't eaten such food for a long time - scanty, cold. Even in ordinary dining rooms it is better. After breakfast, they looked for other establishments to fill themselves with something normal and Carpathian (not pasta or omelet on flour). They preferred to dine in any other local hut.
From the little things: it was impossible to find staff behind the bar (ask for extra equipment, salt, etc. ). They brought food to the table and went to the utility room so that no one would be disturbed and they would not have to listen to comments from guests.

STAFF THAT WAS LOST
The next day the administrator changed. Leaving the sights in the morning, we asked the staff to hand over our mobile number to the new administrator to resolve our situation.
Nobody called back during the day.
In the evening we approached the new administrator, who said that the phone was not handed over to her, listened to us patiently, agreed that this number does not belong to the junior suite, blamed everything on the owner (who does not want to listen or change anything). Polite-friendly-pleasant administrator with the same standard phrase at the end of the conversation "But there's nothing I can do. "
From the little things: there is a young man to whom we left his number and ask him why he did not give it to the administrator. He says to her in surprise that I told you everything at once and commented on it. Here is such a small lie and so unpleasantly got out.
The request to evict the Book of Reviews and Suggestions was refused due to the reason “We do not have it. The owner said to clean up.

REVIEWS FROM OTHER GUESTS
On the first evening, another guest approached us and said that the children bought him a vacation in Patsorka through Pokupon and he was forced to serve here because it was a gift, but it was awful to endure it, from housing to disgusting food included in such a holiday.

CONCLUSIONS

Surprisingly, Patsorka is still not bankrupt. We had to "survive" in it for 3 days (we could not afford to change homes immediately because of friends who had three children). We didn't even unpack our things. Pokupon failed to call and it looks like they don't sell what they sell to their customers. We did not expect such hospitality and cuisine from the CARPATHIANS, now we know.

On August 25, we immediately found another apartment in Mykulychyn ("Guest House"), booked and lived there with pleasure all the other days (by the way, the room cost us 300 UAH cheaper).
And he was not just the best - in the morning we wanted to lie in bed a little after Hoverla, and in the evening it was nice to take a shower).
Translated automatically from Ukrainian. View original