Залишили нас 21:30 з двома дітьми без поселення в заброньований номер! We were left at 9:30 pm with two children without accommodation in the booked room!

We were left at 9:30 pm with two children without accommodation in the booked room! ! ! I will explain. booked by phone, ate or far from the waterfall Kamyanka - we were told about - kilometers 3 (later it turned out to be a good 15). The Internet is buggy, so we decided to go to the waterfall, and there to inquire. They called back to the hotel, said that it was near the waterfall, that they realized that they are already encouraging us at the waterfall and then we will come to settle. Arrived at 21:30, and there the security guard says that "the settler" has already left. Another 15 minutes and the security guard and I tried to call him, and then went in the middle of the night to look for a place to spend the night with the children. The next day we arrived there for lunch. The lady from the restaurant reacted with concern, and the boor, who just "had to go" the day before, did not even apologize. He says why they didn't come right away. The fact that the site "round the clock settlement" is even silent.
In general, the hotel - good accommodation, greenery on the territory there is an opportunity to go straight to the river - for at least a few points. But in general, everything is a little under-launched, not to mention the "service". And there are no animals in the cages, only chickens left in the restaurant and two poor geese on the fireplace without a single blade of grass.