Beautiful territory, but the service is nowhere and the owner is not

Written: 26 august 2024
Travel time: 23 — 25 august 2024
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 2.0
Food: 9.0
Amenities: 2.0
what can i say I rarely write reviews, but here I just couldn't hold back my words. My friends advised me about this recreation center, well, they warned that ordinary people, not wealthy people, come here, but I didn't think that it was so poor here. During the conversation with Mr. Volodymyr, I picked up the right number for me, I ask him for a photo in response: everything is on the website, I don't have time to upload a photo or do you think that I have nothing to do. Ok, I think, well, a fig with him and those photos...I dropped a deposit of UAH 1.000. The day comes when we were supposed to leave, I write to him again: give me the location so that we don't go astray. And another question, do you have dishes? In response: see the site in contact??? ? I wrote: what kind of service? In response: You haven't arrived yet, but you're already talking about how I'll return the advance, give you a card...I'm honestly shocked??? ? , people are going for the first time, is it really so difficult to explain to people where to go? A couple of seconds of time, well, I never got anything in return for the dishes...
Well, if I had gone alone, then the hell with him, I told B to return the deposit and went through the forest, but I didn't want to set up my friends, because they had planned, packed their bags, marinated the shish kebab. In short, well, we found that sorry base...No one met or explained what to where and how...dial that Voldimar again. Since we were going to drive for 2 hours + we were going to go here and there, and also check in and pay accordingly, we will cook something, in short, we went to their inn...We made an order, waited for probably 20-25 minutes, they brought our borscht, mushroom soup and dumplings. Mushroom soup, so you understand, is a broth with pasta simply with mushrooms, but borscht in one portion a piece of meat floated, in the other it did not. In short, a portion costs UAH 90 on average. Well, they checked us in...Visually, the room is nothing, there are probably 5 cm of dust under the bed. The bathroom stinks, I don't know, the toilet is brown from dirt and plaque, the shower cabin is the same, the door does not close and hangs on snot. Well, the truth is there is a mistress or some Obukhov or something like that.
As for the dishes, what was to be expected...2 or 3 cups of various calibers, some with plaque, a couple of forks, a couple of scratched plates and maybe 1 spoon. There were definitely not enough dishes for our large family, it's good that I thought to bring my own. There are no tiles to cook even a small child's food. In our 2-room suite, thank God, there was a microwave and a kettle, while our friends only had a kettle, and there was not even a place to turn on the kettle near the socket table, you had to walk around the house with it...The refrigerator is falling apart, does not close well, is at an angle . There was no running water for the dishes, there was not even anything to wash the dishes. The child was indignant that there is no Wi-Fi, as in such a modern world and without the Internet...The mattresses are not comfortable at all...there is one bed for 3 or maybe all 4 rooms. When asked for firewood, the buyers received a box of firewood for free per room, and UAH 200 for simple mortals like us. We go outside. Near the gazebo is also dirty...But not critical.

+ Big that there is a track with tubing where children could have fun, + swings near the houses, billiards and table tennis. Thank you for that. Well, there is also a trampoline of unknown age...The swimming pool...What can I say about it. There is such a refrigerator on the street that you can freeze everything. I sat for exactly 5 seconds. Children were only allowed to drive off the hill and climb out. The closed one was warmer, but I am not sure if it was clean and when was the last time the water was changed there. Deckchairs and chairs are broken, cracked, my child sat down, her leg got stuck between the plastic, then she couldn't pull it out, she scratched her leg...It's terrible...Honestly. The garbage can near the gazebo was cleaned on the first day, it was Saturday morning, and from Saturday to Sunday it was like that until we left and it stank and flies were flying over it...What can I say...People, if you are not completely poor but have a little more money, then book something a little better, because I'll tell you honestly, it's not worth the money...I'll never come back here...Even if I don't know there...Unless it's for nothing....
The territory is beautiful, there is nothing to say, and the houses themselves, although everything is built closely one on top of the other...But there is no owner who would take everything into his own hands, there is no service. There is no humanity, there is pure business...There is not for people but for yourself.. .
Translated automatically from Ukrainian. View original