Стало хуже. It got worse.

We stayed in a junior suite. The room needs refurbishment. TV is small, refrigerator is weak. There is no dressing table with lighting. There are no dishes in the room. Sovdepovsky decanter and 2 glasses. No coffee, no tea. There is no kettle, of course. It was very cold in the room. After several appeals to the administration, the heating was launched. The maids are trying. Cosmetics were periodically added. There was a hole in the sheet, the vacuum cleaners were outdated. Threads and all kinds of particles on the carpet after cleaning in the same place. Spots on white tulle. In the shower, the curtain rod keeps falling off. The quality of the water in the pump room is poor. You have to take water in the central. The administration assures that everything is ok with water. Drink, compare, understand. Buffet if the hotel is busy. We rested in the off-season, the buffet was replaced by the hotel administration at its discretion several times at its discretion without warning the guests. The rest of the time, order from the menu. Serving with a claim, but sometimes you want to help the cook and waiters move faster. The menu is poor. They save on everything. No coffee machine. We dined in a kolybe - borscht was sour, the meat was warmed up. The pools are good. But several nozzles did not work in the inner pool, for 3 weeks no one bothered with this issue. At the reception in the morning, gatherings of the director and administrator. You this time no one greets you and does not get up. For a hotel that positions itself as 5 stars, this is unacceptable. The staff should be more friendly and helpful. Smiles are not worth the money. Cleaning of the stream bed took place until 10 pm right in front of our windows. Not the most pleasant final chord. The hotel and management have work to do. The hotel has great potential. Great territory. . . and all. But thanks to the shortcomings, we walked a lot, went on excursions. We were determined to receive positive emotions, it's a pity that "Solva" did not justify them. Summing up, I note that a solid price tag does not match the atmosphere and quality of services provided.