No staff((((It's a shame for a 4 star hotel

Written: 11 september 2015
Travel time: 1 — 13 september 2015
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 8.0
Food: 9.0
Amenities: 8.0
The owners have invested their souls and money in the hotel, a pleasant environment, a good spa area: swimming pool, Roman term, sauna. BUT-staff ((((Reception in decent hotels, it is customary to at least get up when hotel customers are talking to you. Here, “Baba Klava”, who gives out the keys, and to complete the image, there was not enough “poperek” tied with a scarf : ) And because a young girl
SPA zone: in the week from September 1, there was a scandal among vacationing mothers with children about the amount of chlorine in the pool - people shared their impressions about this ((( Fortunately, the amount of chlorine was noticeably reduced next week.
Restaurant: and here there was already embarrassment - I took a cup for tea, poured boiling water and, fortunately, I have a habit of adding tea to the cup already near my table. I looked into the cup and just....no comment... Garbage, dust floats in the cup ((( The waiter with my cup rushed off to the washing area, returned without any apology : ) At the reception, I also told about the conflict that had occurred. this is how it should be done with hotel customers. After a spoiled dinner, not a word of apology: )

That's who really worked, so these are the guys in the SPA zone: all the women admired the aqua aerobics classes and well done animation guys: both with adults and with children. General impression: the owners invest money, the staff discourages returning to the hotel with such rude and stupid staff (((( WI-FI is already on the 2nd floor with serious interruptions. Something like this....
Translated automatically from Russian. View original