I don't recommend ruining your vacation.

Written: 16 february 2010
Travel time: 13 — 15 february 2010
Good day to all who are interested!! ! A day has already passed since the time she moved out of the Hilltop Hotel, but emotions are still going wild. In winter, in the mountains for the first time, but the impression of the service is simply shocking... I will say right away that I am not at all interested in spoiling the opinion of tourists, but the quality of the most primitive service is not only not satisfied, but simply outraged. I'll tell you how it all happened, and you, dear, put yourself in this situation.
Booked two rooms, made a deposit by bank transfer ten days before arrival. We arrived to settle down, but since the rooms had not yet been vacated, we left our things and went for a walk (Igor Anatolyevich said that by 12 noon everything would be ready in the best possible way). We returned at 13.20, drank tea at the bar again, waited some more, walked around the hotel and....finally, the maid provided such a service as cleaning the vacated room (I’ll clarify right away, in one !!!! , which none of did not book us). Then, after an hour, we, two couples, were allowed to settle..... in ONE large room. Imagine how you feel in a situation where you want to change clothes and rest, but there is nowhere to go... I had to rest on a small mattress by the window. Now the story about the bathroom: you go in, everything is beautifully done, but not at all well-groomed (I don’t understand when they cleaned it like a human for the last time - there are stains on the mirror, there is a plaque in the washbasin), you try to turn on the light, but it’s not there... the bulb burned out. Let's go once, they asked Igor Anatolyevich to at least give another one (they would have replaced it themselves), for which they received an ordinary light bulb, instead of a special one that fits in that lamp....In the context it reads "Take this and *** off. " Naturally, they were left without light in the bathroom....so, after waiting in the room for four hours, they came up again, then they had mercy on us and gave the lamp from the bar. With such labor, for so much time, they achieved the world....But, this was only the beginning. The second number, for our friends, was allocated at five in the evening. Judge for yourself, maybe I'm too picky, but one day of skiing just evaporated.
Separately, I’ll say about soundproofing: there is none at all, you lie in bed and hear the child crying in the room on the left, how the man in the room on the right snores, how people in ski boots walk along the corridor on the top floor... It seems like everyone is together in one rest in the room. As they say, there are no comrades for the taste and color, maybe someone likes this...

EVENING shower brought a lot of emotions, however, just like the next day. . . Only the lucky ones get hot water, the rest wash in cold water. There is one boiler for all... Whoever did not have time, he was late. We had to wait three hours for water.
The next morning, the owner came up to us and said that OUR room had already been vacated and so that we could transfer our things there. I had to collect things again, pack bags (again, an hour of skiing was gone). But where we were overpowered is....it’s just speechless... Attic room, 3x4, hitting your head on the ceiling is in the order of things, the neighbors are swearing on the side (it’s the same as standing near the bed, a small window on street). . . Good people, my pantry is more comfortable. Then they ventured to turn on the TV - the satellite dish refused to work, although all the neighbors (it was audible) were watching TV. They called the owner again, came, twisted the wires, said that he would go and see what was wrong with him and return - however, we did not see him again. After spending another night in this mouse hole, taking a cold shower in the morning... we happily packed our things, paid the manager 480 hryvnias (no one provided any discounts for the above circumstances) and left... so that we will be there for a long time to remember this so-called service... Perhaps someone likes to relax like that, but personally I don’t like it when they do me a favor in the form of providing something that has already been paid for.
I'm sorry if I hurt or offended anyone. I am responsible for every word. Each phrase is a subjective opinion. But, having visited many parts of the world, I know what you have to pay money for, no matter how big or not.
Podobovets itself is a great place, the mountains are beautiful, the prices are moderate. If you have the opportunity to visit, do not even think about it, but immediately agree. Just don't ever settle at Hilltop. . .
Translated automatically from Russian. View original