Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
7.0
Cleanliness:
6.0
Food:
6.0
Amenities:
8.0
I will write my review.
I'll start with the positives. Helpful staff, good area, kids club.
Cons, there are many.
Everything that we encountered in the process of rest requires urgent repair. The furniture in the rooms (we lived in a two-room apartment with a fireplace), the beds are creaky, the mattress is already tired of life, there is a hole on the sofa, when you try to unfold it, he discarded the second part like a rocket used step. The water in the shower barely drains, plus the smell in the bathrooms. The tile in the hammam falls off and threatens to cut your ass if you move carelessly, they ordered a jacuzzi, but when they saw dirty stripes on the walls, they did not dare to climb there. At breakfast, you have to wait until a place becomes available. One day without electricity, okay, let's write it off to the elements, but three days without communication is, sorry, tin. What is the policy of the institution under any pretext not to accept credit cards, we live in the 21st century and carrying a bag of banknotes with us is bad manners. We sent the children themselves to trout for lunch, received a bill, in addition to soups, salads, a side dish for 7 50 grams of chicken fillet, this is for two children 9 and 12 years old. On Friday - Saturday, be prepared to run to restaurants and look for where to have dinner, if a wedding has arrived, dinner will not shine for you. It's time to change anyway.
I'll start with the positives. Helpful staff, good area, kids club.
Cons, there are many.
Everything that we encountered in the process of rest requires urgent repair. The furniture in the rooms (we lived in a two-room apartment with a fireplace), the beds are creaky, the mattress is already tired of life, there is a hole on the sofa, when you try to unfold it, he discarded the second part like a rocket used step. The water in the shower barely drains, plus the smell in the bathrooms. The tile in the hammam falls off and threatens to cut your ass if you move carelessly, they ordered a jacuzzi, but when they saw dirty stripes on the walls, they did not dare to climb there. At breakfast, you have to wait until a place becomes available. One day without electricity, okay, let's write it off to the elements, but three days without communication is, sorry, tin. What is the policy of the institution under any pretext not to accept credit cards, we live in the 21st century and carrying a bag of banknotes with us is bad manners. We sent the children themselves to trout for lunch, received a bill, in addition to soups, salads, a side dish for 7 50 grams of chicken fillet, this is for two children 9 and 12 years old. On Friday - Saturday, be prepared to run to restaurants and look for where to have dinner, if a wedding has arrived, dinner will not shine for you. It's time to change anyway.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- terrible
- Been there before but won't go again
- Good hotel and staff
- Cool nature and staff, but it's time to clean up
- I really liked the hotel.
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