Number scams

Written: 4 january 2021
Travel time: 4 — 9 january 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 5.0
Food: 9.0
Amenities: 2.0
Upon arrival at the hotel they showed the room, gave the key, put a tick in the check-in list. After the road, we immediately went to a restaurant. And in the restaurant it turned out that the room was changed to a much worse quality. Was 6, became 22 - in the basement near the kitchen.
No solution was offered. The money was not returned, although we did not even enter the room.
We do not know how to act in such a situation. While settled, we write reviews.
Translated automatically from Russian. View original