• traveled 4 years ago
This hotel had a winter corporate party. It is very unfortunate that hotels in the Carpathians are growing like mushrooms, and their attitude to guests is stuck at the Soviet level. It was raining and we asked to open the roof in the yard, to which we were denied that it works only in summer, after additional requests, we found the remote control and opened it, and warned that it was broken and could fall.
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This hotel had a winter corporate party. It is very unfortunate that hotels in the Carpathians are growing like mushrooms, and their attitude to guests is stuck at the Soviet level. It was raining and we asked to open the roof in the yard, to which we were denied that it works only in summer, after additional requests, we found the remote control and opened it, and warned that it was broken and could fall.
Wi-Fi is weak and not connected. The doors on the walls are extremely thin, so there is almost every sound throughout the hotel, not that behind the wall. There is no kettle, miners or refrigerator in the rooms. Swimming pool and sauna are extra paid, and money is taken both for hours and for a leather man, but towels and sheets for all paid people are not given.
Keep in mind that the beds are only double, but! Blanket one!
When we asked for a second blanket, which is logical for employees, not a married couple, we were first told that they have no more blankets, then argued that it is not a 5 * hotel, then asked for 200 UAH or they will give a blanket without a pillowcase Can you imagine? After half an hour of arguing with the lady, they brought me one extra blanket in the napernik. But this situation is unacceptable for an institution that positions itself as a hotel.
Wi-Fi is weak and not connected. The doors on the walls are extremely thin, so there is almost every sound throughout the hotel, not that behind the wall. There is no kettle, miners or refrigerator in the rooms. Swimming pool and sauna are extra paid, and money is taken both for hours and for a leather man, but towels and sheets for all paid people are not given.
Keep in mind that the beds are only double, but! Blanket one!
When we asked for a second blanket, which is logical for employees, not a married couple, we were first told that they have no more blankets, then argued that it is not a 5 * hotel, then asked for 200 UAH or they will give a blanket without a pillowcase Can you imagine? After half an hour of arguing with the lady, they brought me one extra blanket in the napernik. But this situation is unacceptable for an institution that positions itself as a hotel.
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Overall I liked the hotel. I rested here alone. The hotel has a good location, delicious cuisine and attentive staff. I think I will stop here next time as well.
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Overall I liked the hotel. I rested here alone. The hotel has a good location, delicious cuisine and attentive staff. I think I will stop here next time as well.
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We booked for 11 nights with a child of 2 years old, we expected that if the weather was bad we would go to the pool and sauna. It turned out that the pool is 150 UAH per person per day, which is not indicated on Booking !! ! if with a sauna 500 UAH, but the pool is ice-cold!! ! to warm it up, you need to inform the staff a day in advance (they found out about the owner at the end of the stay).
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We booked for 11 nights with a child of 2 years old, we expected that if the weather was bad we would go to the pool and sauna. It turned out that the pool is 150 UAH per person per day, which is not indicated on Booking !! ! if with a sauna 500 UAH, but the pool is ice-cold!! ! to warm it up, you need to inform the staff a day in advance (they found out about the owner at the end of the stay). My child and I swam in ice, the administrator said that this would be the case. I strongly recommend avoiding the pool.
Wi-fi did not work in our room at all, to which the administrator shouted to her husband THIS IS A 5***** HOTEL FOR YOU ?? ? After we were moved to a Suite room (where it was a little better with wi-fi) on the 4th floor, imagine walking with a 2 year old child!!!
In the Suite, as in the triple room, there is no mini fridge, no kettle / cups.
A bottle of wine was ACCIDENTALLY stolen from us from a common refrigerator on the ground floor, then at least the money was returned.
When we wanted to leave 3 days earlier (we informed in advance), because the weather was just bad, the owner of the hotel Vitaly said that he would not return the money to us, we had to torment him for a long time about this.
As a result, he told us to cancel on booking (I thought that we would not write a review) and then he would return it on the same day. We honestly believed, but we had to wait a whole week for the money and then he returned only part of it. Then again promises, now he does not pick up the phone and does not answer. Yes, let him invest in the service, as it leaves much to be desired. My advice - do not contact this hotel, on booking after bad reviews they pour 10 empty good ones in order to quickly hide the bad. The owner is a redneck and a scammer, he can’t even buy a normal Wi-Fi router for 18 numbers !!! !
Wi-fi did not work in our room at all, to which the administrator shouted to her husband THIS IS A 5***** HOTEL FOR YOU ?? ? After we were moved to a Suite room (where it was a little better with wi-fi) on the 4th floor, imagine walking with a 2 year old child!!!
In the Suite, as in the triple room, there is no mini fridge, no kettle / cups.
A bottle of wine was ACCIDENTALLY stolen from us from a common refrigerator on the ground floor, then at least the money was returned.
When we wanted to leave 3 days earlier (we informed in advance), because the weather was just bad, the owner of the hotel Vitaly said that he would not return the money to us, we had to torment him for a long time about this.
As a result, he told us to cancel on booking (I thought that we would not write a review) and then he would return it on the same day. We honestly believed, but we had to wait a whole week for the money and then he returned only part of it. Then again promises, now he does not pick up the phone and does not answer. Yes, let him invest in the service, as it leaves much to be desired. My advice - do not contact this hotel, on booking after bad reviews they pour 10 empty good ones in order to quickly hide the bad. The owner is a redneck and a scammer, he can’t even buy a normal Wi-Fi router for 18 numbers !!! !
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• 7
Hotel "Sofia" was a complete disappointment on vacation. We booked a junior suite "comfort", unfortunately we did not receive "comfort". The bed is not comfortable, the bed is small, the mattress is dirty. The site stated daily cleaning, no one in our room cleaned or changed towels. Wipe wet for 2 days.
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Hotel "Sofia" was a complete disappointment on vacation.
We booked a junior suite "comfort", unfortunately we did not receive "comfort".
The bed is not comfortable, the bed is small, the mattress is dirty.
The site stated daily cleaning, no one in our room cleaned or changed towels. Wipe wet for 2 days. This service is comfort. The bathroom is small, the mirror for some reason hangs over the toilet. Getting together in the morning is not very convenient.
We booked a junior suite "comfort", unfortunately we did not receive "comfort".
The bed is not comfortable, the bed is small, the mattress is dirty.
The site stated daily cleaning, no one in our room cleaned or changed towels. Wipe wet for 2 days. This service is comfort. The bathroom is small, the mirror for some reason hangs over the toilet. Getting together in the morning is not very convenient.
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• 8
She was fascinated by this place. Beautiful town and friendly people. The hotel has many benefits. First, accessibility, because it is located in the city center. It also has its own kitchen and a swimming pool with sauna. There is also a parking lot where we were able to leave our car. At the reception we were told interesting excursions.
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She was fascinated by this place. Beautiful town and friendly people. The hotel has many benefits. First, accessibility, because it is located in the city center. It also has its own kitchen and a swimming pool with sauna. There is also a parking lot where we were able to leave our car. At the reception we were told interesting excursions. The rooms are clean, towels are provided, the maids took out the garbage from the room every day. It should be noted that the room is warm, and the temperature outside was about minus 10. And the view from the balcony is unsurpassed. Every day began with the admiration of beautiful scenery. Prices correspond to quality. Parents were also sent there on vacation, and they did not regret it. They also really liked it, because it's a good opportunity to relax from the city.
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• 2
Rested with a friend in the Carpathians in the hotel Sofia. I liked it very much. Located in the center, which made it possible to get anywhere very quickly. And the travel agency "Fainotur" ordered an excursion from them and took it right at the gates of the hotel. On cold winter days, warmed up in the sauna with a swimming pool (heated).
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Rested with a friend in the Carpathians in the hotel Sofia. I liked it very much. Located in the center, which made it possible to get anywhere very quickly. And the travel agency "Fainotur" ordered an excursion from them and took it right at the gates of the hotel. On cold winter days, warmed up in the sauna with a swimming pool (heated). The pool is surprisingly very clean. The most delicious home cooking with a cup of coffee helped to wake up. We were afraid that it would be cold in the room, but it was so warm that only the snow outside the window reminded us of winter. The rooms were clean, clean linens and towels. The room was cleaned every day. The car park was cleared of snow all the time. Very friendly and helpful staff, any issue was resolved immediately. We were here for the first time and will definitely be back.
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Good evening. I want to share my impressions of this hotel. We checked into the hotel late in the evening because we were driving from a long way. I was amazed that they were waiting for us and called us on the way, or everything was fine and we were politely explained how to get there. The hotel was found in Yaremche right away, it is in the center.
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Good evening. I want to share my impressions of this hotel. We checked into the hotel late in the evening because we were driving from a long way. I was amazed that they were waiting for us and called us on the way, or everything was fine and we were politely explained how to get there. The hotel was found in Yaremche right away, it is in the center. Upon arrival, we were invited to have dinner and relax in the sauna from the road.
The hotel is very cozy, not very big and accordingly there is not much noise and bustle. Our room was bright, spacious, clean, very warm on the third floor of wood. , Hutsul color was felt
In general, I really enjoyed the holiday in Yaremche. And I recommend staying at this hotel.
Thank you for your hospitality! We will definitely return to this hotel! ! ! ! !
The hotel is very cozy, not very big and accordingly there is not much noise and bustle. Our room was bright, spacious, clean, very warm on the third floor of wood. , Hutsul color was felt
In general, I really enjoyed the holiday in Yaremche. And I recommend staying at this hotel.
Thank you for your hospitality! We will definitely return to this hotel! ! ! ! !
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• 3
Rested a week with a child in the hotel "Sofia", located in the tourist center of Yaremche. I really liked it. Friendly and courteous staff. Very tasty cuisine. Every day we enjoyed both traditional breakfasts and local cuisine. European cuisine is also available. The room has an interesting interior, clean bedding, and most importantly an unsurpassed view from the balcony.
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Rested a week with a child in the hotel "Sofia", located in the tourist center of Yaremche. I really liked it. Friendly and courteous staff. Very tasty cuisine. Every day we enjoyed both traditional breakfasts and local cuisine. European cuisine is also available. The room has an interesting interior, clean bedding, and most importantly an unsurpassed view from the balcony. The hot water was around the clock. There is free access to WI-FI. We were delighted to visit the Finnish moist sauna with pool at the hotel. I was impressed by the purity of the water in the pool and the fact that it is heated. There is also a playground where the child spends every free minute. In my opinion, it is a good combination of price and quality. I HIGHLY RECOMMEND SOFIA HOTEL IN YAREMCH. Be sure to come back here.
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1. Such an unpleasant, rude and dishonest administrator as Vitaly cannot manage a hotel! I would advise the owner of the hotel to completely change the staff. 2. They don’t call themselves a hotel, so they won’t let you sit on the terrace in the evening, they will disperse you to rooms. 3. Don't order premium breakfasts, lunches, or dinners.
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1. Such an unpleasant, rude and dishonest administrator as Vitaly cannot manage a hotel! I would advise the owner of the hotel to completely change the staff.
2. They don’t call themselves a hotel, so they won’t let you sit on the terrace in the evening, they will disperse you to rooms.
3. Don't order premium breakfasts, lunches, or dinners. there is nothing "improved" in them (including borscht without meat !!!! )
4. A class "junior suite" is no different from the standard (except for the cost, of course).
5. Do not contact administrator Vitaliy regarding ordering excursions, it is better to contact travel companies directly.
2. They don’t call themselves a hotel, so they won’t let you sit on the terrace in the evening, they will disperse you to rooms.
3. Don't order premium breakfasts, lunches, or dinners. there is nothing "improved" in them (including borscht without meat !!!! )
4. A class "junior suite" is no different from the standard (except for the cost, of course).
5. Do not contact administrator Vitaliy regarding ordering excursions, it is better to contact travel companies directly.
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• 5
I'll start with the fact that my child and I were 4 years old. The child slept with us in bed (the size allowed without problems). Of the pros: 1. Partial cleaning of the room daily (garbage disposal). 2. After 3 days changed the bed linen, towels. 3. Beautiful view from the window. 4. There is a playground on the street with a trampoline and a hammock.
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I'll start with the fact that my child and I were 4 years old. The child slept with us in bed (the size allowed without problems).
Of the pros:
1. Partial cleaning of the room daily (garbage disposal).
2. After 3 days changed the bed linen, towels.
3. Beautiful view from the window.
4. There is a playground on the street with a trampoline and a hammock.
5. There are places to spend some leisure time: barbecue, sauna with pool.
6. A beautiful restaurant which is located in the room on the ground floor where delicious cooking and a very varied menu.
7. Great location - 5 minutes. to d. station, and bus station.
8. The place is in the center of Yaremche, but from the main road about 150 m, which does not interfere with noise.
9. Access to all things beautiful (rental of ATVs, bicycles, applications for tours, shops).
10. There is a parking space on the territory.
11. The main thing I want to say is the GREAT attitude of the staff to vacationers ! ! ! ! !!
Of the cons.
Honestly, somehow during our vacation they were not.
I wish you prosperity ...Have a good holiday, good weather. We will definitely visit you! Thank you.
Of the pros:
1. Partial cleaning of the room daily (garbage disposal).
2. After 3 days changed the bed linen, towels.
3. Beautiful view from the window.
4. There is a playground on the street with a trampoline and a hammock.
5. There are places to spend some leisure time: barbecue, sauna with pool.
6. A beautiful restaurant which is located in the room on the ground floor where delicious cooking and a very varied menu.
7. Great location - 5 minutes. to d. station, and bus station.
8. The place is in the center of Yaremche, but from the main road about 150 m, which does not interfere with noise.
9. Access to all things beautiful (rental of ATVs, bicycles, applications for tours, shops).
10. There is a parking space on the territory.
11. The main thing I want to say is the GREAT attitude of the staff to vacationers ! ! ! ! !!
Of the cons.
Honestly, somehow during our vacation they were not.
I wish you prosperity ...Have a good holiday, good weather. We will definitely visit you! Thank you.
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