Disappointment on vacation.

Written: 25 february 2019
Travel time: 14 — 16 february 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 3.0
Hotel "Sofia" was a complete disappointment on vacation.

We booked a junior suite "comfort", unfortunately we did not receive "comfort".

The bed is not comfortable, the bed is small, the mattress is dirty.

The site stated daily cleaning, no one in our room cleaned or changed towels. Wipe wet for 2 days. This service is comfort. The bathroom is small, the mirror for some reason hangs over the toilet. Getting together in the morning is not very convenient.
Translated automatically from Ukrainian. View original