Bad hotel

Written: 17 january 2022
Travel time: 13 — 16 january 2022
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We rested in this hotel 3 times, the first two times were last year, then it was a little cheaper and the cuisine was delicious and the beds + were normal. We rented a double room with one bed. I have never seen such an uncomfortable mattress, this problem was not only with me, but also in other rooms, the springs dig into the ribs, it is purely springs with a rag, not a mattress. The pillows are feather, heavy and uncomfortable, after them the neck hurts, two blankets are narrow and a blanket of different lengths per person, on a double bed this is very logical. The entire period was very cold in the room. The bathroom is a separate issue. The floor is icy, there is no hood, the aromas are chic. Sooooo narrow washbasin, it is simply impossible to bend over the sink, brush your teeth comfortably and shave, the toilet seat cover was not fixed. TV - show 5 channels and then in poor quality. Internet - Wi-Fi at edge speed).
Kitchen - last year it was great, now the chefs have changed and here is the result: all breakfasts were terrible and did not provide enough calories for skiing, you will be hungry (if you eat this fatty food) in an hour and a half, the whole company had such a problem, with dinner it was a little better, the portions are normal, but to taste - no. The place where boards and skis are stored - they constantly smoke there, everyone doesn’t care about that sticker that you can’t smoke there and you will breathe it. Further, we got to the birthday of the owner’s daughter, so they gathered a crowd of children and adults and clamored until 12 at night, until they were reprimanded, there was no soundproofing in the rooms, so even the 4th floor suffered, people didn’t care that this was a hotel, they just started to thump and sing songs (usually at 22:00 the hall with the kitchen is closed, but not this time).
While we were in the tub, we put our things in a neighboring building, where there were tables, a bar counter, a toilet, etc. , the dressing room is shorter. An employee came in, cooked a barbecue and smoked cigarettes, as a result, our clothes smelled of new smells, your inconvenience does not bother any of the staff. The number listed on the site does not always work, please keep this in mind. As a result, we paid 4800 UAH for 3 nights in a terrible room with terrible food, I was not the one who made the reservation, but when I came across such a service, I looked at the prices and conditions in neighboring hotels, everything is a cut above.
Translated automatically from Russian. View original