Terrible, dirty, noisy, indifferent staff, space prices

Written: 15 july 2017
Travel time: 11 — 15 july 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 4.0
Food: 1.0
Amenities: 1.0
Almost all. The suite has no right to be called that at all. Under a clean pillowcase hides a dirty pillow, all covered with stains. They were shocked when the sofa was unfolded - a huge stain stretched on the half-plane, which they didn't even try to remove. Ugly. The curtains are torn in several places. Over-chipped furniture and doors. Broken shower door (broken piece of plastic, so water flows to the floor. All outlets in the emergency room fall off. There is no outlet near the bathroom, ie you will dry your head or TV, or refrigerator, or in the corner near the bathroom. None ) light above the mirror in the bathroom Bed lamp only on one side, because on the other there are no sockets to connect it.
From the dishes in the room only glasses of water, so do not be in the photo, where the dishes are in the cupboard - it's really empty. Bed linen and towels have not been changed in 5 days of our stay.
There is no kettle in the room, iron on the floor. We lived in a room right next to the door to the wellness center. There was constant noise and banging on the door so much that the furniture in the room was shaking. The windows overlooked the building, so the noise, dust and crash from the speaker listened to by the workers were our frequent guests. Plus, the staff doesn't care about you. Girls from the reception are rarely seen there, whether they are relaxing outside or in a restaurant. By the way, about the prices in the restaurant. I have not met such space prices even in the city. Here and "Caesar" for 90 UAH. , and borsch for UAH 48. , and other dishes from 100-120 UAH. If you want to eat tasty and cheap, I recommend the cafe "Zator" across the road, there are salads for 8-10 UAH. , and borsch for 12 hryvnias.

Or go to the hut at the recreation center "High Pass", there is also delicious and adequate prices (salads within 20 UAH, dumplings for 16 UAH). The staff is unprofessional and indifferent to customer comfort.
When they asked us to find a pump, they said they would ask someone, but they didn't say anything as a result. There is not even a bandage in the medical center, and the staff does not care, so pack a first aid kit from home (pharmacy and clinic are open only until 13-00). But the highlight of our stay were drunken employees of the institution, who settled in the next room at night and did not sleep until morning. When asked to turn down the volume, nothing changed, and after we couldn't stand it (it was impossible to sleep in the room until 5 am due to their laughter and loud conversation) and started knocking on the wall, these inadequate drunks started making noise. louder.
That is, the "luxury" room on the one hand touches the front door of the health complex, which will make you constantly noisy, and on the other you will tolerate fives and screams of receptionists. And it's all for 1000 UAH.
Think for yourself whether it is worth spending your nerves and money on this hole with a boorish attitude towards guests.
Translated automatically from Ukrainian. View original