Ольга Фреймут и Ревизор НЕ РЕКОМЕНДУЕТ ZimaSnow Olga Freimut and the Inspector DO NOT RECOMMEND ZimaSnow

Olga Freimut and the Inspector DO NOT RECOMMEND ZimaSnow

Foreword:

I booked and paid (100%) a family apartment at the ZimaSnow hotel for 12 days (5 people). 4 days before the trip, 3 family members fell ill. I called the hotel and asked the administrator to move the check-in date to a later time (if there are windows). The administrator confirmed that there are free days in March, but the confirmation of the owner is needed. The second option is to transfer money to a deposit with subsequent use. The next day, the administrator once again promised to agree on the option with the owner. The day before departure, the administrator got cold feet and said that the owner did not agree to postpone the deadlines or keep the money on deposit. So, the owner announced his condition: either the client himself checks into the hotel on time, or the client himself realizes (sells) his apartment to another client for this period. That's all! As a result, having been ill for a week, we left for the remaining 5 days.
I think that the administration and the owner of the ZimaSnow hotel showed their disregard for the client. ZimaSnow is only interested in your loot and the opportunity to swindle you.
Clients! Consider travel insurance and consider your risks.
So, the inspection of the ZimaSnow hotel took place in early February 2015. The hotel is well known and I have known it since last year. In 2014, he left a good impression and surprised with freshness (fresh renovation), cleanliness and quality of service. What changed?
1. There were questions about cleanliness. I looked into the shower stall. Mold appeared there (last year it was not). When using a shower stall, the poor permeability of the sewer pipes is immediately noticeable and quickly enough the water begins to rise to the ankles. That is why mold is oppressive.
2. Towels (they are white in the hotel), apparently, are not washed or household chemicals such as GALA are used.
Towels darkened and cause a feeling of disgust. If you are going to stay at ZimaSnow, take towels with you.
3. The smell of sewerage spreads throughout the apartment. Against the backdrop of a beautiful landscape, one must breathe the disgusting stench of stagnant drains.
4. The ski locker is designed for one person (maximum 2 persons). We have to hide some of the equipment in the corners and under the stairs. Well, let's say there is no theft. The equipment is not missing. But it is easy to confuse it with someone else's. So we just confused our shoes with strangers. Then they were not accepted at the box office.
5. Cards for entering the apartment are permanently demagnetized. Although, the administrator habitually changes them.
6. Service. The impression is twofold. The administrator or manager (a gray-haired man, whose name I don’t know and don’t want to know), is certainly not professional and, by qualification, is more of a watchman and not an administrator.

I recommend arranging him as a watchman on the 7th lift (where there are fewer people). As for Ivanka, she is great. Ivanka, if you have knowledge of English, get a job at Radisson.

Well, shall we talk?
Now there are many new hotels in Bukovel. Dear Clients! I do not recommend ZimaSnow to you. Choose new hotels that are trying to break into the market. Read reviews. More expensive doesn't mean better : )