"Do you believe everything that is written?" - said the owner of the "hotel"

Written: 23 january 2016
Travel time: 18 — 22 january 2016
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 1.0
Food: 1.0
Amenities: 5.0
We "rested" in this hotel in January 2016. The rooms are not cleaned. Terrible dust under the bed, in the closets. Before us, apparently, a family with a child was resting, and a broken children's board for skating remained on the closet. Behind the grandmother's sofa lay a slice of tangerine. Apparently the cleaning lady did not notice such small debris. The old refrigerator rattled at night. For 4 days no one cleaned, they took out the garbage themselves. But these are all trifles in comparison with what happened next. As it turned out, the "purified" (as the administrator told us upon check-in) water in the cooler, which was located between the floors, with the "Alaska" sticker, was not filtered at all. It is brought from the spring!! ! Pour into the same tanks constantly. The whole family was poisoned. A ruined day, a temperature over 38, which does not go astray, and other unpleasant symptoms. Upon arrival home, they called Natalia, with whom they agreed in advance for the reservation. To our negative review, she indignantly began to answer that it was impossible to get poisoned with water from a spring, that she was a doctor and knew better. But during the conversation, she changed her mind and said that this is water for tea and coffee and it needs to be boiled in advance. And then she asked at all: "Do you really believe everything that is written? "
Bottom line: do not believe what is written on the website of this hotel. In fact, the opposite is true. Water "Alaska" - water from a spring of unknown origin, the Terkon Tour hotel is not a hotel at all, and besides, unsanitary conditions in the rooms, indifferent staff and Soviet rooms.
We won't recommend this hotel to anyone.
Translated automatically from Russian. View original
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