Rude service, pay for a spa that doesn't work!

Written: 2 december 2020
Travel time: 1 — 3 december 2020
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Bad place with rude service! Rest in the beginning overshadowed and upset!
- The claimed Spa (which worked 2 hours a day) never changed the water in the pool during the entire stay, hair and muddy water floated in a white coating on the walls of the pool.
- The jacuzzi did not work, it was completely turned off, the salt sauna was never turned on for the rest.
- Hammam included, 2 hours before closing time, the so-called spa pool area and the spa is tiny, the "spa" is more like a home sauna with a mini pool.
- At the reception, in the restaurant, workers without masks !!!
- Rudeness and rudeness at the reception, was generally a highlight! Alina admin!
- Breakfast is not edible at all!
- Cheap hotel, very cold and uncomfortable!
It doesn't look like you are in the Carpathians! Shame and disappointment!! !
Translated automatically from Russian. View original

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