Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
So disappointed in this hotel that I have no words. Rested in the winter of 2020, and due to forced circumstances in July 2020 (due to a prepayment of 50%, although prepayment of this amount has not met before in any hotel in Ukraine and abroad). We came to celebrate the DR for 4 days and use the deposit at the same time.
Upon arrival, all polite and friendly said that if there is a deposit, think about how you can solve this issue at the expense of the balance, because there were some nuances (pregnancy 6 months, all reasonable and adequate understand that the birth in November and then appropriate the child will not be able to come 800 km for such a holiday to use the deposit).
Of course, when the eviction ended, all the friendliness ended, the long conversation ended with the words of the manager Taras: "We did a service that opened and now accept guests, and the opportunity to use your funds you can during this calendar year. " Here my eyes almost fell out of their sockets. Maybe this proposal was to come to give birth or a proposal to adopt a one-month-old baby?
And if you do not resort to personal upheavals, and objectively evaluate the hotel, then in 4 days cleaned once, no water in the room, said drinking from the tap, kitchen - worse in Bukovel did not meet (banosh - a stove watered with oil, dumplings - boiled dough in butter for half a plate, salads with a pinch of salt, as if for evil). Do not order food in the room, because every day in the restaurant there is ONE young man who is there for everyone. How can you say goodbye to your money with such food and service?
I don't even want to advise my friends to use that damn deposit, so as not to blush for such a pig.
And by the way, there were no promised treatments and even hints of quarantine norms. All staff, including the manager, without masks.
Upon arrival, all polite and friendly said that if there is a deposit, think about how you can solve this issue at the expense of the balance, because there were some nuances (pregnancy 6 months, all reasonable and adequate understand that the birth in November and then appropriate the child will not be able to come 800 km for such a holiday to use the deposit).
Of course, when the eviction ended, all the friendliness ended, the long conversation ended with the words of the manager Taras: "We did a service that opened and now accept guests, and the opportunity to use your funds you can during this calendar year. " Here my eyes almost fell out of their sockets. Maybe this proposal was to come to give birth or a proposal to adopt a one-month-old baby?
And if you do not resort to personal upheavals, and objectively evaluate the hotel, then in 4 days cleaned once, no water in the room, said drinking from the tap, kitchen - worse in Bukovel did not meet (banosh - a stove watered with oil, dumplings - boiled dough in butter for half a plate, salads with a pinch of salt, as if for evil). Do not order food in the room, because every day in the restaurant there is ONE young man who is there for everyone. How can you say goodbye to your money with such food and service?
I don't even want to advise my friends to use that damn deposit, so as not to blush for such a pig.
And by the way, there were no promised treatments and even hints of quarantine norms. All staff, including the manager, without masks.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- A decent hotel for a relaxing holiday with cool pools
- Rude service, pay for a spa that doesn't work!
- Terrible hotel
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