And in a terrible dream you won’t dream ...

Written: 3 august 2009
Travel time: 19 — 25 january 2009
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 2.0
Food: 2.0
Amenities: 4.0
Introduction
My boyfriend and I decided to celebrate the end of the session and go to the Carpathians for a week - to relax and forget the hardships.
It would seem that nothing foreshadowed failure...
Road to the hotel
Arriving in Ivano-Frankivs, they tried to find a way to get to the hotel. We found quite a nice guy who drove to the hotel for 200. Even then, the rise to the hotel caused me fears. “Where are the lifts? ” I asked, approaching the hotel, expecting to see them 300 meters away (that is, somewhere nearby! ), As was promised on the site at that time. A thoughtful "mmm" from my young man was the only answer. The climb to the hotel was incredibly steep. Already then there was a feeling that something was wrong... As they say, "it was getting dark. "
Meeting

The meeting was quite friendly. We were met by the hotel manager Fomich, who promptly checked the reservation, picked up the bags and cheerfully escorted us to the room. Windows with access to a hill with houses (see photo 1). The room is quite cozy, although cramped: renovation, large bed, TV (lots of channels), bathroom (shower, sink, toilet), hot water heater, refrigerator, carpet on the floor. Wardrobe with two hangers in total. No glasses, no kettle. At night, you can’t buy anything anywhere right up to the restaurants of Bukovel. But that would seem like a small thing. As they say, everything comes around. . .
In the yard.
The yard is small, rather than a yard, but a parking lot. All around dirt, clay, even a small plus on the street. It's probably expensive to pave a small adjoining area, but oh well. Only a couple of minutes in this yard - and the shoes need to be washed urgently. There are no shoe brushes in the room. It was necessary under running water (not with towels) . . Although, if they were changed, it would be possible with towels, but more on that later...
From a certain point in the courtyard, we were finally able to make sure that we were in Bukovel - the edge of one of the descent paths modestly peeked out from behind the trees in the distance (see photo 2). When asked where 300 meters to the ski lifts, the manager scratched his turnips and said: "So there are about 300 meters... if you move in a straight line... maybe a little more there. " In a straight line, as it turned out - through the knee-deep fields in the snow.
How do you get to the ski lifts?

The hotel is still as it turned out not in the resort, but outside the resort. To get there, the manager brings you to the ski lifts in the morning and from the ski lifts in the evening for 30 UAH per trip per person, regardless of how many people get into the car at a time. If you do not agree in advance, then the manager may simply not be in the right place with the car and you have to wait a long time. If you want to get there exactly at the time you want to (300 meters after all, ha, show-off! ) then you can go down in different ways - along a terribly slippery clay road from the hotel or along an equally slippery staircase. And then, at the risk of falling under the wheels, go along the roadway, since there is no passage for pedestrians. And all this with boards on the backs. After some time, the Bukovel sign appears. Cheerfully walking through the mud uphill, we finally (less than an hour! ) got to the main lifts (see photo 3), pass sales and riding schools. They looked with envy at those who descended from hotels that are REALLY next to the ski lifts. Well, okay, but a good ride.
Number
The room was not cleaned ONCE during our entire week's stay. Linen and towels were NEVER changed. At the shower on the very first day it turned out that the drain was clogged - in the process of washing, water was poured up to the ankle and overflowed over the edge of the shower. To several calls to fix it, the manager said "yes, yes, of course, we will definitely fix it. " As a result, no one came to clean the shower drain until the end of the holiday. Since no one cleaned the room - the carpet was already dirty on the second day from the ubiquitous local clay. There is nowhere to hang wet clothes after skiing - two unfortunate hangers could not withstand the entire load - as a result, they had to dry on the same long-suffering carpet.
And yet (OH HORROR! ) terrible audibility of everything that the neighbors are doing - especially from above. A young couple with a child lived upstairs (or a herd of elephants, we still didn’t understand) - every morning we were awakened by loud stomping and screams, from which everything around shuddered. The wooden beams on the ceiling creaked treacherously in unison with mother's cries.
Food and staff attitude in an emergency

While we ate our stored food or in the cafes of Bukovel itself, everything was in order. One evening (on the third day) we decided to try local restaurant delicacies. In the hotel restaurant "Fomich" only soups were available from the menu. After eating soup, we returned to the room. After a while we broke through. In all my life, we have never had such a terrible poisoning with us. There was no mineral water, there was nothing to rinse your mouth and drink, respectively, since there is no kettle in the room to heat the water, and on the territory of the water (the restaurant is already closed) - no. Let's move. An attempt to drink water from the tap led to a new attack. Two hours could not get out of the bathroom. The condition was more than terrible. In an attempt to get at least some water, they went around all the neighbors - no one had it. The last attempt was to call the manager, since there was no other way out. They called at midnight. On the 5th call, he picked up the phone and after listening to our requests to borrow water, an electric kettle, a pill, at least something to relieve this pain, he said that he was sleeping, he had no kettle, no pills, no water, he sympathized with us, where to get does not know water. And all in a dry, irritated tone, as if we were asking him for something incredible. Exactly the same reaction to a request for help to get a kettle. In addition to the feeling that I was about to die from pain, there was a feeling that we had been betrayed. The head refused to work because of the pain, it is not clear what to do next, the manager did not advise anything. My boyfriend staggered "300 meters" to Bukovel for water and pills. But the problem with water could be solved in the hotel by installing a single machine! Well, why, indeed, let the guests flee to Bukovel in an emergency. The rest of the "rest" was spent in bed. Not once did the manager come to us and ask if they were getting ready, not a kettle, nothing. And this is called a small hotel in which the manager "keeps everyone under his wing and takes care of everyone"??
Conclusion: NEVER GO THERE AGAIN
Outcome:
pros
+ TV, fridge
+ Bukovel is somewhere nearby
+ fresh air of the Carpathians
minuses
- far from ski lifts
- mud and clay
- the room is cramped
- lack of cleaning in the room, taking out the trash, changing linen
- the impossibility in an emergency to somehow obtain the necessary
-never refurbished shower drain
-quickly ending hot water in the column
------ the attitude of the staff (the manager was calmly ready to let die)
-food (there is nothing there, never!! )
- lack of hangers and electric kettle
- terrible audibility in the room
Translated automatically from Russian. View original