Service is poor, Wi-Fi does not catch in the room

Written: 12 august 2018
Travel time: 30 july — 12 august 2018
Who does the author recommend the hotel to?: For a relaxing holiday
The check-in went well, they showed the rooms and we already chose the room we liked. The medical staff at some procedures is rude, not happy. The service in the dining room is poor, the appliances (forks, spoons, knives) are aluminum, the food is not tasty, the porridge is diluted with water, long queues for coffee, coffee makers do not work well. The kitchen is often attended by children, or rather the entire staff. The rooms are not cleaned often, bed linen and towels were changed only once in 14 days, shampoos, gels and soaps were given out only upon arrival. There is no animation for children, cultural entertainment is scarce, and sometimes paid. Raises emotions only the sea and nature.
It remains to be hoped that over time the level of service will improve.
Translated automatically from Russian. View original
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