Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
8.0
Food:
1.0
Amenities:
10.0
The holiday was ruined from the start.
Before check-in, we talked with Gennady many times about the room and payment, through Booking the price is higher (in our case by 7000), when I asked why? They answered me that the price on the site changes, it’s good, but a week or two before arrival, the price did not change on the site and I asked for a recalculation, they did it, although thanks for that.
We booked a room with a balcony overlooking the sea! Who is ONE in Orion!! ! Booked almost 2 months in advance!
We arrive and we are told that it is busy and out of our 7 days, we will spend 3 in "apartments that are more expensive, that this is a gift from the owner for the inconvenience. " Tell me where to go with such hospitality? I am pregnant with another small child, specially booked with a balcony to sit and enjoy the view. And Natalya, who meets me, tells me: “Why are you upset, it’s better here! ”. It's up to me to decide, we booked another room and it's better for us. You see, ladies who smoke live in a room with a balcony, and non-smokers in the rest of the rooms. It shouldn't be my problem at all.
The next day we moved out of this madhouse and we do not advise anyone to go there. The money was returned to us.
The advertisement in Utyos says that breakfasts are a gift, there are no breakfasts. Lies.
If you do not want to spoil your vacation with surprises, then choose another hotel.
Before check-in, we talked with Gennady many times about the room and payment, through Booking the price is higher (in our case by 7000), when I asked why? They answered me that the price on the site changes, it’s good, but a week or two before arrival, the price did not change on the site and I asked for a recalculation, they did it, although thanks for that.
We booked a room with a balcony overlooking the sea! Who is ONE in Orion!! ! Booked almost 2 months in advance!
We arrive and we are told that it is busy and out of our 7 days, we will spend 3 in "apartments that are more expensive, that this is a gift from the owner for the inconvenience. " Tell me where to go with such hospitality? I am pregnant with another small child, specially booked with a balcony to sit and enjoy the view. And Natalya, who meets me, tells me: “Why are you upset, it’s better here! ”. It's up to me to decide, we booked another room and it's better for us. You see, ladies who smoke live in a room with a balcony, and non-smokers in the rest of the rooms. It shouldn't be my problem at all.
The next day we moved out of this madhouse and we do not advise anyone to go there. The money was returned to us.
The advertisement in Utyos says that breakfasts are a gift, there are no breakfasts. Lies.
If you do not want to spoil your vacation with surprises, then choose another hotel.
Translated automatically from Russian. View original
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