Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
1.0
Cleanliness:
5.0
Food:
1.0
Amenities:
4.0
In August of this year, we rested with our child and husband at Villa Bella, in Uchkuevka.
Our family really likes the Crimea and the city of Sevastopol. We had a wonderful rest, BUT ONLY BECAUSE we were able to turn a blind eye to the service in our mini-hotel Villa Bella.
What we liked:
- proximity to the sea, which was a necessary condition for our family;
-wi-fi in the room;
-the presence of a green meadow / playground on the territory of the mini-hotel.
What caused frank bewilderment:
-transfer. The site claims the availability of a transfer. When asked about the transfer during a telephone conversation before the trip, the manager / administrator (girl) began unintelligible conversations about the allegedly broken car. As a result, she ordered a taxi, the driver of which additionally withheld from us 20 hryvnia for the late train and 15 hryvnia for parking. A trifle, but unpleasant;
- breakfast. Breakfast (although it is very difficult to call it as such) was included in the price of accommodation. Sample menu: day one - two tiny pancakes, day two - two overcooked potato pancakes, day three - something from eggplant, etc. Even a small such a breakfast was not enough for the child;
-lunch and dinner. We didn't use it because of the high price compared to those declared on the website from 4 euros;
- water supply. Constant interruptions with both cold and hot water;
-Plumbing. The request to repair the ever-falling faucet remained unfulfilled.
-drinking water. The constant lack of drinking water in the coolers.
-bed linen. Replacement was made on the sixth day after the reminder against the five days stated on the website.
-service. The absence of a person responsible for the life of the hotel. No one is responsible for anything, a complete mess. The owner of the hotel in the evenings rests with friends on the lawn of the hotel drinking alcohol, on the other side of the lawn the sprinkler is turned on, which irrigates the grass. In connection with this, there is no a place for evening air baths with a TIRED child.
-dog. There was no opportunity to go on an excursion, since with an early rise it was not possible to leave the cottage due to the presence of danger in the form of a walking fighting dog.
It is not clear who to call in this situation and what time the animal will be removed from the hotel.
AND ALL THIS PLEASURE "ONLY" FOR 73 EURO PER DAY!!!!!!!!! !
Our family really likes the Crimea and the city of Sevastopol. We had a wonderful rest, BUT ONLY BECAUSE we were able to turn a blind eye to the service in our mini-hotel Villa Bella.
What we liked:
- proximity to the sea, which was a necessary condition for our family;
-wi-fi in the room;
-the presence of a green meadow / playground on the territory of the mini-hotel.
What caused frank bewilderment:
-transfer. The site claims the availability of a transfer. When asked about the transfer during a telephone conversation before the trip, the manager / administrator (girl) began unintelligible conversations about the allegedly broken car. As a result, she ordered a taxi, the driver of which additionally withheld from us 20 hryvnia for the late train and 15 hryvnia for parking. A trifle, but unpleasant;
- breakfast. Breakfast (although it is very difficult to call it as such) was included in the price of accommodation. Sample menu: day one - two tiny pancakes, day two - two overcooked potato pancakes, day three - something from eggplant, etc. Even a small such a breakfast was not enough for the child;
-lunch and dinner. We didn't use it because of the high price compared to those declared on the website from 4 euros;
- water supply. Constant interruptions with both cold and hot water;
-Plumbing. The request to repair the ever-falling faucet remained unfulfilled.
-drinking water. The constant lack of drinking water in the coolers.
-bed linen. Replacement was made on the sixth day after the reminder against the five days stated on the website.
-service. The absence of a person responsible for the life of the hotel. No one is responsible for anything, a complete mess. The owner of the hotel in the evenings rests with friends on the lawn of the hotel drinking alcohol, on the other side of the lawn the sprinkler is turned on, which irrigates the grass. In connection with this, there is no a place for evening air baths with a TIRED child.
-dog. There was no opportunity to go on an excursion, since with an early rise it was not possible to leave the cottage due to the presence of danger in the form of a walking fighting dog.
It is not clear who to call in this situation and what time the animal will be removed from the hotel.
AND ALL THIS PLEASURE "ONLY" FOR 73 EURO PER DAY!!!!!!!!! !
Translated automatically from Russian. View original
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