Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
2.0
Cleanliness:
2.0
Food:
1.0
Amenities:
4.0
Only the sea did not disappoint. Bathed with pleasure.
In short, the service is disgusting. The rooms are not cleaned, the garbage is not taken out, towels and bed linen are not changed.
The food is terrible! It's not tasty! Everything is cold. There is often not enough food for everyone. From the children's menu only dry breakfasts. The dishes are washed poorly and, as a rule, they are dirty and in general there is dirt in the dining room! Equipment is also often lacking.
If a guest with a paid 3 meals a day goes on an excursion and does not get to lunch, then this is his problem. As they told us at the reception - they themselves are to blame. Once paid, then must be present. CURRENT will not provide dry. soldering on the road and does not compensate for this in any way.
There are no toilets, showers or foot washers on the beach. Sun loungers are paid.
The common toilets on the territory of the TOK are constantly dirty, it is not possible to enter.
In the children's pool, children cut their legs with something. Such cases were repeated many times.
Honey. block in TOK does not work. There is no nurse. I couldn't even find a thermometer.
The children's playground is good.
Animation for children began to work somewhere from July 3rd. My child is 3 years old, he did not participate in these activities, but the older guys seem to like it.
The air conditioners in the rooms do not work.
There are no kettles in the rooms. For the whole complex there is only 1 cooler at the reception.
Problems with drinking water.
A hair dryer is generally something unreal.
To all the claims of the guests, the director only promises that everything will work out soon. However, nothing has changed in 20 days of our vacation.
Biblio-Globus refused to reschedule the tour (purchased back in March) for another time and return the money too. So, unfortunately, there was no financial opportunity to leave this place.
Vacation ruined!! !
In short, the service is disgusting. The rooms are not cleaned, the garbage is not taken out, towels and bed linen are not changed.
The food is terrible! It's not tasty! Everything is cold. There is often not enough food for everyone. From the children's menu only dry breakfasts. The dishes are washed poorly and, as a rule, they are dirty and in general there is dirt in the dining room! Equipment is also often lacking.
If a guest with a paid 3 meals a day goes on an excursion and does not get to lunch, then this is his problem. As they told us at the reception - they themselves are to blame. Once paid, then must be present. CURRENT will not provide dry. soldering on the road and does not compensate for this in any way.
There are no toilets, showers or foot washers on the beach. Sun loungers are paid.
The common toilets on the territory of the TOK are constantly dirty, it is not possible to enter.
In the children's pool, children cut their legs with something. Such cases were repeated many times.
Honey. block in TOK does not work. There is no nurse. I couldn't even find a thermometer.
The children's playground is good.
Animation for children began to work somewhere from July 3rd. My child is 3 years old, he did not participate in these activities, but the older guys seem to like it.
The air conditioners in the rooms do not work.
There are no kettles in the rooms. For the whole complex there is only 1 cooler at the reception.
Problems with drinking water.
A hair dryer is generally something unreal.
To all the claims of the guests, the director only promises that everything will work out soon. However, nothing has changed in 20 days of our vacation.
Biblio-Globus refused to reschedule the tour (purchased back in March) for another time and return the money too. So, unfortunately, there was no financial opportunity to leave this place.
Vacation ruined!! !
Translated automatically from Russian. View original
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