Horror 2020

Written: 17 february 2021
Travel time: 1 — 23 august 2020
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 6.0
I don’t know who wrote the good reviews, but it feels like I was resting in another hotel! Until 2020, everything was fine: food, service, and cleanliness. I have been going there with my son for 6 years now. But the summer of 2020 was a terrible horror !! ! TOK Mokrousov was leased to the Biblio-Globus travel agency, and HELL began! He decided not to invest money at all this summer! The food was terrible, but not enough! People coming towards the end of dinner could eat only pasta. Dirty dishes, dirt in the rooms, lack of staff, uncleaned territory, rooms sold twice - this is not a complete list of what was happening there this year. I was saved only by the fact that I booked early and we (those who booked directly with TOK) were taken care of by a girl from the old staff (the rest of the old staff were all fired), and the maids in the houses were old, so our houses were clean. And the buildings were not cleaned for a week and the linen was not changed as much. In 2021, I’ll still take a chance and go again, because I really like the place itself, and there is little hope that there will be changes for the better.
Translated automatically from Russian. View original