Your rating of this hotel:
1.0
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Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
I ordered through booking, from the road, I wanted to relax, spend the night.
Most of what this hotel has stated about itself on Bookink. com is a lie. This is not a hotel but a guest house. The location of the hotel is far from the city center. Go around by car for about 40 minutes if the railway crossing is not closed. In a straight line, on water or in the air, close if you can swim or fly.
I ordered from the road, indicated a mandatory place in a guarded parking lot.
Upon arrival on the same day, it turned out that the patio can accommodate 3 cars and they are already there. There is no room for my car. I do not recommend anyone to park a car on the street without security in an area like Severny. The working outskirts of the city. Shanghai.
There is no signage for the facility. Iron gates of a private house in a tiny cul-de-sac.
I asked if there is a free 2-bed standard room. Got an answer - there is a price of 250 hryvnia per night.
I said that I needed secure parking. I ordered through booking and received confirmation of accommodation. They searched for my application for a long time in their computer, but did not find it. He showed in his smartphone the confirmation received from the booking. I was offered to bring this confirmation in printed form! As a result, we decided to settle, but at a price of 500 hryvnia per night! I ask why suddenly the price from the declared 250 became 500? The answer is that for an order through booking. com there is a rise in price by 15%. At the same time, my order through booking was never found, and the price was increased. TWO TIMES. My question is 250 + 15% =500 hung in the air without an answer.
He asked me to cancel my order, since there is no guarded parking lot and with a leapfrog price... The answer stunned me - we will not cancel anything, since you can cancel the order in THREE days. I explain that I made an order three hours ago and it was impossible to cancel it three days ago... I was categorically told that I would have to pay for an untimely refusal in the amount of the cost of one night 500 hryvnia!
At the same time, all this was told to me in a rude form by phone by the hostess of the hotel, with whom I was connected by a girl who tried to accommodate us in a hotel.
As a result: Hotel "Ruslan and Lyudmila" is not a hotel at all, but a guest house. Without a sign, without a reception, without a declared guarded parking lot, shamelessly raising the price TWICE in 10 minutes. From a conversation with the staff, I realized that this is also a local dating house. With an hourly rate per room.
We lost more than two hours of time on this hangout, as a result we left for another, real hotel, in the real center of Sevastopol.
Rogue spoiling the image of the hero city.
I never recommend to anyone.
AIDS doesn't sleep!
DO YOU NEED IT?
Most of what this hotel has stated about itself on Bookink. com is a lie. This is not a hotel but a guest house. The location of the hotel is far from the city center. Go around by car for about 40 minutes if the railway crossing is not closed. In a straight line, on water or in the air, close if you can swim or fly.
I ordered from the road, indicated a mandatory place in a guarded parking lot.
Upon arrival on the same day, it turned out that the patio can accommodate 3 cars and they are already there. There is no room for my car. I do not recommend anyone to park a car on the street without security in an area like Severny. The working outskirts of the city. Shanghai.
There is no signage for the facility. Iron gates of a private house in a tiny cul-de-sac.
I asked if there is a free 2-bed standard room. Got an answer - there is a price of 250 hryvnia per night.
I said that I needed secure parking. I ordered through booking and received confirmation of accommodation. They searched for my application for a long time in their computer, but did not find it. He showed in his smartphone the confirmation received from the booking. I was offered to bring this confirmation in printed form! As a result, we decided to settle, but at a price of 500 hryvnia per night! I ask why suddenly the price from the declared 250 became 500? The answer is that for an order through booking. com there is a rise in price by 15%. At the same time, my order through booking was never found, and the price was increased. TWO TIMES. My question is 250 + 15% =500 hung in the air without an answer.
He asked me to cancel my order, since there is no guarded parking lot and with a leapfrog price... The answer stunned me - we will not cancel anything, since you can cancel the order in THREE days. I explain that I made an order three hours ago and it was impossible to cancel it three days ago... I was categorically told that I would have to pay for an untimely refusal in the amount of the cost of one night 500 hryvnia!
At the same time, all this was told to me in a rude form by phone by the hostess of the hotel, with whom I was connected by a girl who tried to accommodate us in a hotel.
As a result: Hotel "Ruslan and Lyudmila" is not a hotel at all, but a guest house. Without a sign, without a reception, without a declared guarded parking lot, shamelessly raising the price TWICE in 10 minutes. From a conversation with the staff, I realized that this is also a local dating house. With an hourly rate per room.
We lost more than two hours of time on this hangout, as a result we left for another, real hotel, in the real center of Sevastopol.
Rogue spoiling the image of the hero city.
I never recommend to anyone.
AIDS doesn't sleep!
DO YOU NEED IT?
Translated automatically from Russian. View original
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