Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
7.0
Amenities:
5.0
Booked eco-houses. It turned out that these were not eco-houses, but SARAI 500 m from the main territory, uphill along a dirt road / gravel road (look at the map of SNT Energetik-2). On the territory where these sheds stand, the foundation of some house with fittings (probably understandable about the risks for children), in the corner of the site there is a chicken pen, a warehouse of some kind of rubbish. The numbers are dead!! ! On the balcony we have RUSTY chairs and a RUSTY table. I'm really shocked how you have to spit on the image of the hotel as a whole in order to cut extra money on such a barn. Look at the photo and you will understand everything immediately. About the hotel in general - the main area is normal, but:
- the service is poor, young girls and schoolchildren / students without proper training and control, so in the restaurant after 30-40 minutes children's problems begin: interruptions in dishes, a tray of food, cleaning tables. We arrived at the reception earlier, check-in was at 14, when 14 came, then it took 15 minutes to be escorted to ours (as we didn’t know SARAI then), as a result, with a big delay, we got to our sheds and it turned out that from there people haven't left yet! We waited for another check-out and cleaning for half an hour in the heat.
- for those who dare to glamping - CHANGE YOUR THOUGHT!! ! Glamping stands next to the petting zoo with all the consequences (smells and stench, people constantly plying to the zoo right past the glamping tents).
- petting zoo, there are really dangerous animals (adult rams). Yes, I agree that it is our fault as parents that they let the children inside and one time the child was badly butted by a ram, but why didn’t the hotel either close the entrance then so that they could only feed through the fence, or didn’t ensure the presence of a caretaker who would guarantee safety . This is another general indicator of the level of service and care for guests.
I will not dissemble that at the same time the beach is good (but this is the merit of the hotel, just a good place) and delicious food (thanks to the chefs here).
I DO NOT RECOMMEND ANYONE TO GO THERE FOR THIS MONEY!!! !
- the service is poor, young girls and schoolchildren / students without proper training and control, so in the restaurant after 30-40 minutes children's problems begin: interruptions in dishes, a tray of food, cleaning tables. We arrived at the reception earlier, check-in was at 14, when 14 came, then it took 15 minutes to be escorted to ours (as we didn’t know SARAI then), as a result, with a big delay, we got to our sheds and it turned out that from there people haven't left yet! We waited for another check-out and cleaning for half an hour in the heat.
- for those who dare to glamping - CHANGE YOUR THOUGHT!! ! Glamping stands next to the petting zoo with all the consequences (smells and stench, people constantly plying to the zoo right past the glamping tents).
- petting zoo, there are really dangerous animals (adult rams). Yes, I agree that it is our fault as parents that they let the children inside and one time the child was badly butted by a ram, but why didn’t the hotel either close the entrance then so that they could only feed through the fence, or didn’t ensure the presence of a caretaker who would guarantee safety . This is another general indicator of the level of service and care for guests.
I will not dissemble that at the same time the beach is good (but this is the merit of the hotel, just a good place) and delicious food (thanks to the chefs here).
I DO NOT RECOMMEND ANYONE TO GO THERE FOR THIS MONEY!!! !
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Superrrr hotel
- With friends we decided to take a break from the gray everyday life of Moscow
- With a guy came to rest
- Stayed at the hotel with a friend
- Eco-houses are SARAI on a mountain 500 m from the main territory
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