Completely disappointed

Written: 1 august 2013
Travel time: 1 — 23 july 2013
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 4.0
Food: 3.0
Amenities: 3.0
The entire staff was dispersed, recruited new ones, the staff are afraid of the owner, and with dissatisfied faces and with a boorish attitude they look at us vacationers. I think if Ruslan (from the previous year) worked with Yulia (who appeared in this one) at the reception, it would be better, they know how to solve issues. Julie, thank you so much! But the second girl, we don’t know her name, this is a completely different story.
We stopped in the room was dirty, okay measured. In the dining room on the very first day I bought two cutlets and they were already dampened, so the dining room disappeared immediately, from year to year one misfortune, small portions and crazy prices. There is a good and not expensive cafe nearby, very good portions and everything is always fresh. With a car, as always, hemorrhoids, whoever put it first, stands there, at the request to score a place, zero emotions, the staff cannot solve the parking issue. Once there was even a boorish attitude of the owner himself, he said - "here you all express your dissatisfaction and still eat and eat with us" of course, now I DEFINITELY won't go again. The boarding house has become a passage yard, strangers walk around the residential sector, and I have two laptops and a fotik in my room for 60tr. somehow dumb, even though the cameras are standing. The Internet began to work worse than in the previous year, with a laptop you have to run around the whole room in order for the Internet to work, it would be possible to improve the quality of the Internet. We went here three years in a row, now we will not go. We do not come to shake our nerves, but to relax. It is a pity that the boarding house is losing its customers, since we do not come for 5 days, but not less than 18. And how everything started well, it's a pity!
Translated automatically from Russian. View original