Terrible service, dirty rooms

Written: 29 august 2021
Travel time: 26 — 29 august 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 1.0
Food: 2.0
Amenities: 3.0
The children of the captain of the grant lived in the room, the price was 8800 per day, the room was very dirty, the carpet was all stained and had an unpleasant smell. Nooo the best thing was the mattress in the crib was covered in MOLD, and on the reverse side with brown spots of unknown origin !!!
On the first day we had no water and electricity for 3 hours. Wifi is bad. The TV also works intermittently.
The price includes food, very small portions. For example, for breakfast, semolina porridge and a piece of bun. In the food we found short white hair.
The staff responds negatively to requests, the cleaning lady entered without knocking in the morning, knocked on the doors and woke the child.
Dinner is not included in the price, approximately 2500 rubles for dinner on their menu from 4 people. There are no shops nearby.
To the beach 30 min. on foot, transfer 500 r one way.
Of the benefits of a mini beach on Donuzlav with umbrellas and sun loungers.
Rest in Galislava do not advise.
Translated automatically from Russian. View original

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