Отдых прошел замечательно, но есть нюансы The holiday was great, but there are nuances

We have already rested in Ai-Danil, the place was chosen consciously. What I did not like this year (2015) was the difficulty with booking and the confusion during check-in. Last time we contacted the resort directly and made a reservation through the administration. This time, in a correspondence in January, they answered me that until the prices for 2015 were approved, they could not make a reservation for me. I asked to be notified by email. mail when the prices are formed, so as not to be late with the reservation of the room of the desired category on the required dates. The notification did not come, I began to write myself, to which they answered that there were no more numbers (this is in February-March). Where the numbers went, they did not tell me. I myself found a travel agency that sells tours to Ai-Danil. With the desired junior suites again did not work. At the last moment, Ai-Danil withdrew the numbers we had chosen. I had to settle for standards. Issued, paid for everything, relaxed. Before leaving for the Crimea, I contacted the sanatorium to confirm the reservation of 2 standard rooms. They did not confirm it right away, there were questions about the second one. Well it seems to fit. But upon arrival at the sanatorium, it turned out that the travel agency mixed up one last name and out of the ordered 2 rooms, we were provided with one. I had to be nervous until they figured it out. Thank God, everything turned out, settled. The next 2 weeks were great. The food is very tasty (in the dining room). A caravan of dishes at every meal, with the ability to take back to your room what you didn’t eat. Delicious cereals (daughter ate 2 servings), pancakes, pastries. I liked the soups. Variety of meat dishes. Treatment according to the standard, attentive doctors. It is a pity that the pump room of mineral water did not work.... Very pleased with the animation. Girls and boys are just smart. The children, both big and small, were busy with all sorts of creative activities: singing, drawing, dancing, sports games, and there was also aqua aerobics, exercises, Neptune's holiday. This year it was not necessary to pay extra for visiting the gym and the sea pool in the spa complex (until 14.00). It was nice to listen to the musicians in the evenings and watch the performances of the animation group. Leisure of vacationers at a good level. This time we took a lot of excursions. . The organizer Yurzuf-Tour and the employee Anna in the sanatorium - well done! We traveled for pleasure. The beach is clean (monitored). Coming to the south coast, you need to understand that the beach is pebbly and there are stones in the sea. For comfort, you can pre-purchase rubber shoes for a walk along the beach and a comfortable entry into the sea. I do not need it, but I bought it for my children and my husband. Those who have not prepared in advance can buy everything they need in the store on the territory of the sanatorium. By the way, for the convenience of entering the sea, you can use the ladders from the breakwaters. The descent is like in a swimming pool. I was also pleased that the canopies over the beach area were replaced. The former material gave off a suffocating odor when heated. And now everything is in order. The rooms were cleaned regularly. In fairness, it must be said that the hood in the bathroom did not work very well. But this nuance was eliminated by regular airing, so it did not spoil the rest. But I would like to draw the attention of the staff to this. We were generally satisfied with the rest, but I would like to avoid the hassle with booking and settling next year. A wish to the administration is to inform regular customers about the opening of a reservation, and in case time is lost, give contacts of trusted travel agencies that work directly with the sanatorium.