• traveled 8 years ago
I simply have not seen such arrogance and arbitrariness anywhere, it is clear that the provincial town and the level are appropriate, but the owners of this institution have enough intelligence and ingenuity for something else. Settling in smoky rooms, and then demanding money for it is generally beyond impudence.
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I simply have not seen such arrogance and arbitrariness anywhere, it is clear that the provincial town and the level are appropriate, but the owners of this institution have enough intelligence and ingenuity for something else. Settling in smoky rooms, and then demanding money for it is generally beyond impudence. It’s just that at that moment the hotel where I usually stay was busy during the season, this hotel was empty, and this should also be a sign for vacationers! annoying. We arrived with a colleague, settled in the rooms, at 22 o'clock - no one goes there anymore, silence, the lights are turned off everywhere - that is, you don’t belong to yourself on vacation, you must obey the Mistress’s regime, you can just lie in bed and not move, because the audibility is -100%, everything creaks everywhere. One of us got a smoky room, which practically - we lived in one and spent the night, because it was simply impossible to sleep in that, although we paid for 2 rooms! - we didn’t swear, we decided that we would still come for a couple of nights - we’ll survive. A colleague was supposed to leave earlier, but due to unforeseen circumstances, she stayed with me in the room for one night. They didn’t warn, because they returned late in the evening and a colleague was supposed to come here again, they would have to pay - It’s not a question what they did later! When they already paid for this hotel by bank transfer for the second time, in which there were again places, unlike other hotels (and, unfortunately, the money could not be returned), they called on the way, to ask them not to settle in that smoky room, they were waiting for us right away !!! ! they poured a tub of dirt on us, that we smoked the room, that they even paid for dry cleaning after us! For an hour she spoke out and yelled like she was at children! My question is, what right do you have to behave like that? Who are you? we pay money! you live and run your business at the expense of us, what do you allow yourself? The consumer protection law is the same for all in providing services! Do not think that it may not affect you after all. So what do you think, she fundamentally settled her colleague in the same smoky room, claiming that he was normal! But the second one, where we were forced to live together before - we smoked, even found cigarettes, according to them. And if I smoke, it's not clear yes. . . why I left them in the room in front of you. And did not take all 2 days. That's why we don't smoke. That's why. And I'm not going to explain anything else to you. Leaving and paying for everything, the colleague said goodbye, so they didn’t even say anything in response, and these are intelligent people? There are different moments in life, in disputes between people, there is a misunderstanding, but if you already carry yourself like that, then remain cultured people to the end. It can’t be like this: HERE I AM AN INTELLIGENT WITH THESE, but with these I am not an INTELLIGENT! And maybe I would have forgotten this and left it on the account and conscience of this Hostess, until I saw today the bill for this hotel !! ! - and how what do you think he was? 2 times more expensive than the prices indicated on the site! Or did they take it as for a 2-seater, although the girl was alone? Do you think you can get away with it? no.... will not do! And dear vacationers, do not want surprises, as we got, just a couple of nights, you should not go and expect surprises. Because there is already more than one review that I read about this hotel, there is already an opinion. Not only is everything that is written that it is close to the sea and there are all conditions for recreation, there is nothing of this. Towels are small - for hands. They are given out by two and for all the time they do not even change. Shower - just with a curtain - all the water flows out naturally. on the floor. There is a rag - wipe it yourself, not the boyars. Naturally, there are no accessories. Toilet paper - on issue. View: either into the yard where clothes are dried, or into a narrow street. There is no place to go out and sit somewhere. Breakfast 200 rubles: 1 piece of cheese, 1 piece of sausage, 1 cookie, 2 tablespoons of porridge, 2 pieces of bread. Milk was provided additionally only after I asked, and with a mockery from the hostess (who calls herself that! ) I received an answer: no one needed before you, but you need. Yes, imagine, but I need milk in my coffee in the morning - is this news to you? Do I even have to report to you at my age, for my tastes and habits? A primitive hotel located on the outskirts of the city, which some taxi drivers do not know how to even get there. You already have a hotel empty in the midst of summer, and with such an attitude, it will be so with you. Do not hide behind the intelligent environment and paintings, the essence of profit and gain. Everything is played. People who work in general are downtrodden and are afraid of everything, to fall under the distribution of the Mistress, as they returned to the Feudal system. Maybe those people who work for you are afraid of losing their jobs or incurring the wrath of the Mistress, then what right do you have to behave like this with people with whom you have nothing to do with at all. And this ostentatious hypocrisy is already somehow out of age, very disgusting.
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