Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
2.0
Cleanliness:
4.0
Food:
4.0
Amenities:
5.0
We rested in Mayak in September 2011. Before that, we had been in more than one sanatorium, but we had not met such a “service” yet. . We got from the station by bus. They go often, but ALWAYS full. Issued quickly (did not go on a ticket - 100% payment in cash). They showed me where the body was. They settled in "Brigantine" - a 3-bed room, after repair, not a sunny side, beds, bedside tables - everything was as they said, BUT... dampness, an incomprehensible smell (most likely wet rugs), a fungus in the bathroom and cockroaches !! ! Cleaning every three days - many in the morning going to breakfast on their own took out the garbage. The area is large, but run down. The medical building is large, the procedures are sea. The child's treatment was included in the price - a lot of procedures were prescribed. Additionally, they did a manual massage - room 9 - with high quality and without rudeness. But you have to be prepared to see queues for each office. And now about what spoiled the whole impression of the sanatorium. In the dining room, food at "3" - for breakfast milk porridge + porridge with meat. You have to look for tea on the tables (several teapots for everyone) and after pouring it, run to look for sugar. There are usually no salt, sugar, mustard and napkins on the tables or “from issuance”. , on the territory there are still many walking with children). Reaction: “I don’t go in the evenings. Well… go and tell the guards. ” The light bulb in the bathroom burned out. Answer: “The electrician will be there in 2 days. Wait. ” I knocked out the light bulb, agreed with a man from the vacationers (thank you very much). Done. And the last straw was the change of linen - after 7 days - silence. I clarify when they will change?... Never - it’s not supposed to... and the signature “Why are you spoiling my mood? ”. For my (considerable) money, I can ruin the whole vacation, and madam sits at work! ! And don't worry her. As a result, I wrote a statement. The hostess sister came running with large and surprised eyes - for the first time she hears everything. With difficulty, she squeezed out “sorry” (they don’t know how to use this word in Ukraine) and the linen changed at the moment, the number was removed and they looked at the light bulb))) why do we come to rest and are faced with outright rudeness, we go to buy everything, score, sew up and beg? For their money? And products, soap and light bulbs both “flowed” into the houses of service personnel and “flowed”. Don't want to spoil your vacation with such trifles? The sediment always remains, but the more often they apologize and DO WHAT YOU HAVE TO do, the more chances we will have a good rest.
Translated automatically from Russian. View original
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