God forbid we go back there!

Written: 27 august 2012
Travel time: 2 — 22 august 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 1.0
Food: 2.0
Amenities: 2.0
Having been there in 2009, I dreamed of visiting there again!
And now, please - the dream came true, and even took my mother and daughter there! ((((However, it turned out that my dreams were wrong...
And now in order!
Management something wiser with the numbers and races! I had to go to the manager Kiriy O. V. 5 times before normal canteen coupons and passes were issued. after my call to the travel agency - everything was suddenly found on the same evening, though they moved us that same evening to a room with worse conditions, they forced us to run more than once, correcting incorrect entries in the documents! )
1. The promised 3-bed room with an area of ​ ​.16 sq. m (as the website of the above-mentioned hotel says), is actually an ordinary kopeck piece - 10 sq. m, into which a third bed was simply shoved! (in order for it to fit there - the backs of the bed were completely torn off! ) But even so, the door could not open completely (neither the entrance nor the balcony).

Sockets are broken, wires are exposed, lamps are also cracked and broken, flickering all night, even after being turned off.
2. Building No. 2 is inhabited by stoned students from the city of Bryansk (a group from the Academy of Civil Servants rested there with us - it feels like people were brought from the wild forest and they were given freedom! Screams, screams, noise, climbing on balconies - all this is in full throughout the night!
3. Cleaning in the rooms is not carried out! (Well, except that before the check-in there is a hint of it).
4. Bed linen... a separate conversation! I don’t consider myself a fanatical tidy... but honestly - in my house the floor cloth is cleaner and larger than what was issued under the guise of towels! Just a shame! The sheets are narrow that they do not tuck under the mattress, and it was difficult to hide with them!
5. All gates (except the top ones) are closed and people go to the beach through a hole in the fence (including pensioners and parents with small children). Everything would be fine, but only this hole is located at a height of 1 m above the road, and walking along the curb is not a pleasure for the faint of heart!
6. The dining room was struck by unsanitary conditions and complete disgrace!
The voucher (again, as indicated on the site! ) listed the ORDER MENU! Nothing like this! (although it did exist in 2009! )
The food is cold, the forks and spoons are often greasy and simply unwashed, the portions are microscopic, the menu is monotonous (solid cereals, cereals, cereals! ) Fruits were given 5 times in 3 weeks... and even then, practically inedible. You can't ask for salt and pepper. you can't call the waiters!
7. The territory is not illuminated, the park is in a state of disrepair, garbage and mismanagement are all around.
I was completely disappointed! I really loved Crimea and Alushta in particular, but I was disappointed with them too, thanks to such a spoiled vacation! I will never come back here again!
I do not advise you to go - ANYONE... A waste of money for terrible accommodation and service!
Translated automatically from Russian. View original