I do not recommend. Inadequate value for money

Written: 25 august 2015
Travel time: 10 — 20 august 2015
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 1.0
Amenities: 5.0
Good afternoon!
We had a family vacation in Troika from August 10-20.2015 - two adults and a child 5.5 years old.
To say that we are disappointed is an understatement. Our opinion - inadequate ratio "price-quality". For the same money we rested in Ukraine (Truskavets) - the received service and emotions are many times higher! Have you ever counted the days until you leave on vacation?

Territory and location. The advantage is the first line from the sea and a large territory. Taking into account the fact that ZhP is a village and there is simply nowhere to take a walk, the territory is an invaluable advantage in this case. But there were nuances here. We rested in the playground area, which is adjacent to the pool with a children's area. So this territory of the playground was quite dirty for the first 5 days - bags, glasses, napkins, etc. It was cleaned only once in our presence. The employees said that the person in charge was fired for failure to fulfill duties and now the load was distributed among the remaining ones. No one arranges sunbeds, no one washes, they are just dirty.
We rented a room in the main building on the attic floor. That is one of the best. But there were nuances: there are no dishes in the room; light zoning is not provided (that is, if someone wants to sleep, and someone else wants to read a book, it’s impossible; the light turns on only in one place and 3 bulbs at once). Room cleaning every 5 days!! ! Guests, who are called "holidays", must take out the garbage and sweep, wash the floor, etc. After 5 days, a note appeared on the door asking them to leave the key at the reception for scheduled cleaning after 14.00. Since the child has daytime sleep, the time is inconvenient. In total, I did not observe the cleaning... There is no bedspread on the bed. Plumbing is old and falling apart. We, in order not to contact the ladies at the reception, bought some parts that had fallen off ourselves and asked to replace the employee.
The dining room is a hotel story. I read enthusiastic comments and do not understand who wrote them. Perhaps I was unlucky and had “the wrong shift”. But, to be honest, I doubt that everything is consistent. On the day of arrival, we came to have lunch at 14.20, that is, 20 minutes after the start of lunch. There was nothing. From meat - chicken leftovers (these are leftovers, not pieces), overcooked liver cutlets. There were no salads, there were the remains of a tomato (5 pieces), which were floating alone in water mixed with tomato juice. And this is in the Kherson region - a tomato region. We decided to wait for dinner and arrive on time. We got more food, but it was tasteless - burnt cabbage, dumplings of incomprehensible quality, cream tomatoes with a black core, etc. In short, we refused food, they returned the money to us with displeased expressions “Well, I don’t know, everyone likes it... » I think it's not self-respecting to hunt for food and end up eating bad food from dirty dishes. For the same money, you could have a great breakfast, lunch and dinner on the terrace of the Favorita and feel like a person.
The beach is probably beyond description. Dirt, crowds, mouthpieces advertising their services, dangerous motor boats right next to floating tourists, the stink of overcooked donuts / pasties, loud music that makes you fall into a trance... You could swim in the sea only from 7.30 to 9.00.

Total, I repeat, this is an inadequate service for the money requested. I don't recommend anyone to go to this place. And she swore herself. Although it is a pity that in the native Kherson region there is nowhere to relax? .
Olga.
Kyiv.
Translated automatically from Russian. View original
Comments (3) leave a comment
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Katerina 28.08.2015
What perseverance))) I see this review on oaz sites, what a vigilance! And the rest is over, and we are all scribbling! They didn't please, they didn't please! On vacation, you need to relax, and not wash the floors and repair plumbing!
We are now in Troika! Everything is great, as always! The dining room is delicious, varied, children eat a lot! Excellent food is a characteristic feature of Troika, for which they once chose this place! Two large pools, children's animation, even an adult was introduced this season (there were back in July)! The housekeeping system is ironed out well! Yes, once every five days, but they clean it when it is convenient for the client - after 14.00! At the reception, one thing to agree on a convenient time! This is what you have to be a bubuk so that you don’t contact the “ladies at the reception”! Look in the mirror more often and from the outside, maybe then you will get more pleasure from life!
The territory is wonderful! It would be so in all ZHPchisto and well-groomed, as in the Troika!
The entire staff goes out of their way to keep it clean and beautiful! Very neat place! Troika - prosperity and do not pay attention to overheated! )) We adore you!

Mon, 05 Oct 2015, 01:57
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Anna 28.08.2015
Dear Olga! I envy you very much! For the second year I can’t get into Troika at the height of the season, for longer than 3 days .. (How can you not call the girls at the administration, everything is busy! (after reading your review, I can’t what happened to you, that you are so angry at everything and everyone? How many times did not come everything was fine and at the highest level! The girls at the administration are just fairy fairies, they will always find the answer to any question and solve any problem in the shortest possible time! The rooms are always clean, and the kitchen in the dining room is as always at home delicious that even my two picky children swept everything off the plates))) and about the cleanliness on the beach, all claims to the village council, because this is their territory. All people go to the Iron Port for a fun vacation, and the music on the beaches, in my opinion, really contributes to this, because music is movement, and movement is life! So let's move people! As always, I wish Troika only progress!
Hello everyone and see you next year!

Mon, 05 Oct 2015, 01:59
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Irina 08/31/2015
We rested in Troika in August, we enjoyed it a lot, I don’t understand what base Olga writes about what kind of dirt on the territory in Troika at 6 am, cleanliness and roses are fragrant, and in vain they didn’t contact the reception, the administrators are always there and have never refused to help me I rested with my nephew for 5 years, then one thing is necessary, then the other girls will always help with a smile, which is doubly pleasant. There are no problems with food there at all; there is a cafe on the territory where you can have a delicious meal without any problems, and in the Troika restaurant the menu is excellent, and even a discount for those living in Troika, which pleasantly pleased us when calculating. Personally, I and my family at Troika like it, thanks to the staff for their kind attitude and see you soon, we will personally return to you

Mon, 05 Oct 2015, 02:02
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