Bad hotel

Written: 9 july 2017
Travel time: 1 — 7 july 2017
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 4.0
Food: 3.0
Amenities: 1.0
Holiday at Villa Casablanca was very disappointing. I don't recommend anyone to go there. Rested there with my family. Of the benefits - an interesting interior, proximity to the sea. Of the minuses - very expensive accommodation (considered that it is not inferior to Egypt), and soviet service: a lot of stupid requirements and a minimum of service. The rooms are damp and the constant smell of the bathroom, cobwebs. The Wi-Fi advertised doesn't work in the rooms, and 3G doesn't really work there either. I had to go into the yard to pick up a weak signal. One cleaning lady for twenty-odd rooms. She is nervous, constantly demanding either a stool, or a glass, or a towel, which no one took. There are a lot of mosquitoes there. Although there are mosquito nets on the balcony doors, they do not save. Moreover, the cleaning lady, cleaning the room, opened everything wide open and the doors and windows and mosquitoes flew in full swing. The child was bitten so that it was painful for him to walk (blisters on his legs). Cuisine: portions are small. It is enough for a child to eat, for an adult the portions are small. One printed menu for all tables! You never know what you can eat, you had to negotiate all the time with the cook. Although the chef is good. Playground: all broken. There are 2 slides for kids under 3 years old, but they are emergency. The car is for children - the wheel disappears, the cleaning lady forbade her to sit on it. The hotel area is very small. During our stay there, the lights went out several times. Once for almost a whole day. From this there was no water, it was simply not possible to use the bathroom all day. TV channels were periodically switched off. In general, the rest in this hotel, due to the oddities of the hostess and her sisters who run the establishment, lack of staff and disregard for customers, turned out to be unsuccessful. I do not recommend Villa Casablanca to anyone.
Translated automatically from Russian. View original