not worthy 4 stars

Written: 19 august 2017
Travel time: 23 july — 1 august 2017
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 4.0
Food: 3.0
Amenities: 4.0
we chose this hotel because we believed in their 4 stars. plus, we rested with a child, we wanted a pool. in the end, more negative than positive.
underground parking. super, excellent. spacious room, with access to the pool. cleaners near the pool constantly clean and soak up spilled water. room cleaning is daily.
the air conditioner does not work, you can fry at night, we slept with the door open, we fed the mosquitoes, we came home all bitten, because we didn’t hear about mosquito nets in the story. there’s not enough for everyone. people, you have 4 * !! ! there is black mold in the shower. the pool is so heavily chlorinated that it’s impossible to stay there for a long time. overpriced. mashed potatoes in a restaurant 40 UAH, but taste like fast food. what 4 stars are you talking about? except that one of them is a blonde receptionist who walks and communicates with such a facial expression as if you are not a guest and her subordinate.
Translated automatically from Russian. View original