Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
3.0
Amenities:
1.0
The choice of this hotel fell because of the pool for children, well, that's probably all the positive emotions in two days. And now in order.
1. I found the operator's phone number on the hotel's website, phoned, clarified the availability of a free room, confirmed everything and asked to make a 50% prepayment, made an advance payment. I want to say that we went there with two families (they have the same situation, they made an advance payment, a confirmation came to the phone that there was a room reservation). Upon arrival, when we approached the manager, he said that neither we nor the second family that was traveling with us had any reservations. He says that the number we called and booked has nothing to do with their hotel (although the number is written on their website). After a half-hour verbal skirmish, we were promised to find rooms, the mood was gone, but we decided to stay and see how it all ends.
2. We were settled in an old building on the second floor, the entrance to which was outside the building. There is nothing in the room! An old TV with a kinescope and a non-working remote control (the TV still turned on after some time, but the channels did not work there). There isn't even a teaspoon in the room! There is nothing but a bed and an air conditioner. You can't open the window because after two meters there is a highway and after 20 meters there is a railway! The toilet and bathroom stank so much that it was extremely dangerous to go there, especially for children. Everywhere there is mold, fungus, the stench in the toilet is terrible, the taps are not adjustable, the water goes either hot or cold - smooth adjustment is not possible.
3. Yes, the pool is large and clean, the slides are working, everything is fine, BUT there are puddles around the pool and slippery algae have already formed on the tiles, children fall, hit their heads against the tiles, break their knees, BUT NOBODY IS ABOUT THIS! The main thing is to cut the dough! Near the pool there is a summer terrace where you can drink beer or have lunch, but right next to the tables there are three public toilets and showers - the smell of the toilet is not pleasant enough. Photo attached.
4. The rooms were never cleaned during the two days of our stay.
5. There are a large number of waste bins around the territory - BUT THEY ARE CROWDED and stink terribly. Photo attached.
6. And what do you think, in order to leave this hotel, I waited 40 minutes for the manager, why he is absent from his workplace is not clear.
RESULT: for the money they ask - this is not a vacation - this is a pigsty, treating people like dogs!
1. I found the operator's phone number on the hotel's website, phoned, clarified the availability of a free room, confirmed everything and asked to make a 50% prepayment, made an advance payment. I want to say that we went there with two families (they have the same situation, they made an advance payment, a confirmation came to the phone that there was a room reservation). Upon arrival, when we approached the manager, he said that neither we nor the second family that was traveling with us had any reservations. He says that the number we called and booked has nothing to do with their hotel (although the number is written on their website). After a half-hour verbal skirmish, we were promised to find rooms, the mood was gone, but we decided to stay and see how it all ends.
2. We were settled in an old building on the second floor, the entrance to which was outside the building. There is nothing in the room! An old TV with a kinescope and a non-working remote control (the TV still turned on after some time, but the channels did not work there). There isn't even a teaspoon in the room! There is nothing but a bed and an air conditioner. You can't open the window because after two meters there is a highway and after 20 meters there is a railway! The toilet and bathroom stank so much that it was extremely dangerous to go there, especially for children. Everywhere there is mold, fungus, the stench in the toilet is terrible, the taps are not adjustable, the water goes either hot or cold - smooth adjustment is not possible.
3. Yes, the pool is large and clean, the slides are working, everything is fine, BUT there are puddles around the pool and slippery algae have already formed on the tiles, children fall, hit their heads against the tiles, break their knees, BUT NOBODY IS ABOUT THIS! The main thing is to cut the dough! Near the pool there is a summer terrace where you can drink beer or have lunch, but right next to the tables there are three public toilets and showers - the smell of the toilet is not pleasant enough. Photo attached.
4. The rooms were never cleaned during the two days of our stay.
5. There are a large number of waste bins around the territory - BUT THEY ARE CROWDED and stink terribly. Photo attached.
6. And what do you think, in order to leave this hotel, I waited 40 minutes for the manager, why he is absent from his workplace is not clear.
RESULT: for the money they ask - this is not a vacation - this is a pigsty, treating people like dogs!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Everything is bad
- You can't imagine worse!
- Reality exceeded expectations
- Good service
- Large swimming pool.
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