OK, but...

Written: 26 november 2023
Travel time: 24 — 26 november 2023
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 9.0
Cleanliness: 9.0
Food: 5.0
Amenities: 8.0
Before the trip to Aquadar, we read all the reviews about this complex from 2019. The reviews made us a little wary. But since they received the trip as a gift, they decided to use it. We must say that the overall impression remained positive. However, judging by the reviews and what they saw, not much has changed. The hotel appears to be under development. A lot of work has been done to modernize the buildings (probably since the time of the union). The territory is beautiful, neat, well-kept. Lots of natural greenery and plantings. Even in November, clear lawns, trimmed lawns, rose alleys are prepared for wintering. Well-kept walkways lined with paving tiles, enough lighting to make it pleasant to walk to your building in the evening after dinner or spa treatments. It all makes a good impression. The spa is pretty decent. Saunas, an Ofuro barrel, a rest area, a phyto-bar - everything is at the service of vacationers.
Yes, the pool is not for swimming, but it is quite enough to take a dip after the sauna. The staff was pleased: both in the restaurants, and in the spa center, and in the buildings, polite, unobtrusive, almost invisible, but at any moment on the spot and solve all the issues that need to be solved within their competence and authority. However, it is so dissociating, in particular from the menu of the Terrace restaurant. Highly qualified waiters almost expertly bring out tasteless desserts on trays, probably bought by weight, even, I don't know where. Careful attention is paid to timely delivery of dishes to visitors, which are frankly cold (although they should be heated), butter cut into small cubes, although for the category of the hotel that Aquadar positions itself as, namely Reikartz Aquadar***, this is somehow incongruous. After all, there is an industrial method of packaged butter, jam, processed cheese for hotels, which is better stored and makes a better impression.
As for the choice of dishes (we took full board), everything is enough and the menu is varied: beef, chicken, fish in various variations, with two or three side dishes, enough salads, vegetables, various drinks, you will not remain hungry, especially since the waiters are constantly they monitor it and bring up what is missing in time. However, it is worth saying that from the two days of stay, in particular on Saturday, the food was very tasty. And on Friday - no, although each of us took a different dish. The same goes for breakfast on Sunday: cold omelets, bacon, pancakes...But the real test was staying in room 311...It was another quest! How to make sure that the room does not have the smell of stagnant water, which mercilessly made its way through all the cracks from the bathroom into the room in such a way that it choked the spirit. If you solve the problem, you will be able to live in it for several days.

Yes, the room is frankly small, but tidy, all the necessary furniture is there, the bathroom is clean, there is everything necessary for this category of hotel: a full set of towels, soap, shower gel, hair dryer. But the smell is such that it is impossible to stay in it. We found a way out of the situation. But why didn't the person responsible for economic issues (that is, the head of the farm) do this? And by the way, this question has already been raised, judging by the reviews, during the last 4 years. Therefore, either do not settle your guests there, or set up a ventilation system. Because this significantly affects the image of both your hotel and all hotels of the Reikartz network. And I would like your hotel, in particular, to contribute to the recreation culture of our compatriots and the development of tourism in Ukraine as a whole.
Would we recommend a holiday hotel? Yes, because all these issues are solved very simply (as they say, the human factor). There are many more advantages, so we wish you development and prosperity.
Translated automatically from Ukrainian. View original